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    Polymer Department Supervisor - Duarte, United States - Element Materials Technology

    Element Materials Technology
    Element Materials Technology Duarte, United States

    3 weeks ago

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    Description

    Element has an opportunity for a PolymerDepartment Supervisor . The Department Supervisor is a key member of the department's safety team and provides awareness around safety first. You will be relied upon heavily by other colleagues such as technicians, peers, Project Managers and other positions. In this role you will guide the technical staff in timely completion of daily work and may be designated as the main contact for customer on-site visits.

    Element is a world renown Aerospace Testing Company with clients such as Boeing, SpaceX and Blue Origin.

    At Element our shared purpose of 'Making tomorrow safer than today' is what brings us together. We are energized by our ambition to make the world a better place and create a safer future for people. This is what sets us (and you, if you join us...) apart from the crowd.

    Core Responsibilities:

    • Manage initiatives for the department set forth and in conjunction with location safety strategy
    • Under the direction of the General Manager, assist in the efficient operation and growth of the assigned department
    • Provide professional and timely customer service
    • Ensure customer satisfaction through daily interaction with technicians and execution of operational jobs.
    • Provide direct supervision of lab technical staff
    • Provide status updates, quote assistance and other department information to project managers and sales team as required
    • Assist in providing complex quotations and provide quick and accurate quotations or be part of the team that provides quotes to customers
    • Under the direction of the assigned Department Manager, may participate and contribute in Perform supervisory responsibilities to include hiring decisions, performance management input, decisions and execution, and approval of overtime and time cards.

    Skills / Qualifications:

    This is a fast-paced environment, and we need someone who is proactive, self-motivated and a team player. The person for this role will be a specialist in their field, respected by all who they work with, keen to learn and enthusiastic in the face of challenge.

    • A bachelor's degree in a technical field and college level courses completed or a minimum of 3 years' experience in a supervisory role in an industry similar or related to the Testing, Inspection and Certification (TIC) industry with a diploma or GED certificate preferred
    • Ability to communicate and demonstrate the importance of meeting all applicable requirements of assigned department
    • Proven ability to read, understand and interpret program or test requirements and have ability to analyse and translate into finished testing or report data
    • High impact of experience on the business at the local commercial, technical and operational level
    • Proven and recognized ability to provide accurate and timely status reports to internal and external customers
    • Ability to track multiple testing jobs / programs from start to finish and assist with contract review of job status daily, including follow-up emails and phone calls daily to and from internal and external customers

    NOTE: This position requires access to export-controlled commodities, technical data, technology, software, and services. U.S. citizenship, U.S. legal permanent resident status, protected person status under 8 U.S.C. § 1324b(a)(3), or U.S. Government export authorization is required. Any offer of employment is contingent upon the employer obtaining the necessary export authorization, including, if required, an export license from the U.S. Department of Commerce's Bureau of Industry and Security, the U.S. Department of State's Directorate of Defense Trade Controls, or other applicable government agency.

    Salary: $27-$45/hr DOE

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