Area Manager - Brooklyn, United States - LAZ Parking
Description
What's in it for you?
On Bonus:
up to $350:
Referral Bonus:
$500 for EACH person you refer:
The following programs are available to help support you, free of charge.
- Health Coaching & Resources Oneonone health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
- Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.
- Smoking Cessation Program
Additional Benefits:
- 401(k) with Employer Match
- Medical, dental, vision 3 plan options
The Spirit of the Position:
The
Area Manager supports the Regional Management with a complete oversight for financials, operational, safety, and service-related success at an assigned hotel location and operational oversight at other assigned hotels.
The Area Manager acts as a Hospitality Manager at one dedicated hotel, while simultaneously supporting other hotels in the market.
Principal Job Duties:
- Responsible for the financial, operational, safety and service success at their hotel(s).
- Managing, planning, scheduling, training, and directing the activities of Hospitality Managers, Assistant Hospitality Managers, Supervisors, Shift Leads and frontline staff.
- Ensure that increased revenue, controlled expenses, and customer satisfaction is maximized by maintaining the highest level of safety & service thresholds and initiatives that are aligned with the expectations of our various clients.
- Additional duties as assigned.
People
- Attend daily stand up meetings and resume meetings scheduled by client either personally or managed through Assistant Hospitality Managers / Supervisors / Shift Leads.
- Ensure LAZ internal stand up meetings (Pre-Shifts) are held each shift either personally or managed through Assistant Hospitality Managers / Supervisors / Shift Leads.
- Assist with the management and development of the Hotel valet team to accomplish annual and periodic goals/initiatives, while embodying and using LAZ Parking's culture as a guideline.
- Identify high potential employees to support the organization's continued growth, both within your region and outside.
- Actively participate in the recruiting and onboarding process for prospective.
- Ensure all safety initiatives from the National Safety & Training Manager, Hospitality are rolled out to new and existing employees.
- Any and all safety concerns are reported to the Hospitality Manager for review and suggestions on how to improve safety at your hotel.
Product
- Drive service results and establish goals by monitoring and responding to results from LAZ Service Shopper Reports and hotel internal service metrics.
- Responsible for cultivating client relationships and business retention.
- Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned hotel(s).
- Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients.
- Responsible for planning and executing plan for the opening of new locations.
Profit
- Responsible for claims and safety related training, prevention initiatives, and claims processing including claims investigation, client and guest followup, and compliant reporting.
- Responsible for overall financial success including audit compliance and ensuring the operation follows audit protocol.
- Responsible for payroll processing; ensuring sign off on hours in timely manner; collaborate with the local payroll department to ensure pay data is completed properly; work with Human Resources Business Partner to ensure proper wage and hour compliance.
- Responsible for ensuring LHIST data is entered daily and accurately.
- Responsible for financial management of assigned location ensuring adherence to budget and revenue enhancements as it relates to staffing, scheduling and operational expenses.
- Daily, weekly, monthly, and annual financial and operational reports as required.
- Preparation of budgets/monthly reviews of profit/loss for their assigned portfolio.
- Monitor, review, and analyze the market rate structures.
Education:
- Bachelor's Degree or equivalent work experience.
Experience:
- 3+ years Management experience.
- Experience managing multisite facilities.
- Valid driver's license required.
- Previous experience working in fastpaced e
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