- Manage and retain existing book of business and pursue new opportunities for the book, where appropriate, including a specific business plan for growth
- Provide customer support to the customer's decision-makers as well as day-to-day technical customer representatives
- Develop and pursue cross-selling opportunities with Customer Account Managers
- Monitor level of customer service and assist with claim issues as needed
- Follow-up to address and resolve customer complaints and resolve any problems or issues
- Encourage and coordinate teamwork and communication among those who service customers
- Ensure proper resources from within the organization are involved and introduce new products/processes to improve customer experiences
- Create and oversee customer service plans for customers and understand the needs of the customer
- Prepare customer presentations and new business strategies, including proposals while ensuring agreement with customer's requests and requirements
- Set regularly scheduled meetings on a frequency that is appropriate for each customer
- Present proposals to customers, ensuring appropriate teammates and resources are represented and/or attend
- Assist the Customer Account Managers with the collection of receivables
- Maintain good relations with carrier personnel
- Exercise considerable discretion and independent judgement
- Keep current on marketplace changes and inform customers as necessary
- Become significantly involved and develop expertise in a declared sector or market area by networking and participating in professional development activities
- Other duties or special projects may be assigned
- Bachelor's Degree (BA/BS) in the field of business or financial related field is preferred with three (3) years of related insurance experience; other combination of work and/or education will be considered
- Advanced understanding of surety and business terminology is preferred
- Exceptional telephone demeanor with above average empathy, able to read the subtleties of non-verbal communication and respond accordingly
- Strong, consistent, and assertive communication skills
- Highly self-confident and able to rebound from the rejection
- Fluent with Microsoft Windows, Office 365, Word, and Excel
- AMS360 experience or skills to learn software program at an accelerated ability
- Maintain a high level of confidentiality
- Excellent growth and advancement opportunities
- Commission share
- Discretionary Time Off
- Generous benefits package: health, dental, vision, 401(k), etc.
- Employee Stock Purchase Plan
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Surety Account Executive - Mississippi, United States - Brown & Brown Insurance
Description
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined.
Brown & Brown is looking for an Account Executive to join our Surety team specializing in Renewable Energy
* This is a fully remote role*
WHAT YOU'LL DO:
WHAT YOU'LL NEED:
WHAT WE OFFER:
Target Pay: $90K - $135 annually
#LI-AFZ
Target Pay
$125,000.00 USD AnnualWe are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.