- Strategic planning and oversight
- Monthly reporting and guidance
- Quarterly analysis with recommendations
- Consultative reporting on monthly, quarterly, and annual basis
- Vendor liaison for clients for all service, billing, and eligibility issues with carriers
- Responsible for meeting summaries and follow up with team members and external vendors
- Familiarity with carrier contracts, polices and differentiators
- Responsible for maintaining outstanding checklists and renewal timelines for assigned clients
- Effective delegation and follow up with senior team members
- Contract review and compliance support
- Ensure marketing spreadsheet terms are accurately implemented and documented
- Proactive customer service and HR support
- Communication, education, and wellness support coordinated with team members
- Maintain files and databases
- Implementation and compliance support in coordination with team members
- Assist and organize the onboarding process for all new business cases and new business lines on designated accounts
- Exceptional written, oral, interpersonal communication skills
- Advanced MS Office skills, to include excel, word, power point
- Strong client development and relationship building skills
- Ability to work both independently and within a team environment
- 8 years Client Management experience in Employee Benefits
- Bachelor Degree preferred
- Experience in self-funded, carve out pharmacy, core benefits, voluntary benefits, ancillary benefits, and enrollment/eligibility systems options for clients
- Resident state Life and Health Department of Insurance License required
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Sr. Account Executive, National Accounts - Cary, United States - Juno Search Partners - Open Positions
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Description
Job Description
Job DescriptionOur client, a large employee benefits and consulting firm headquartered in North Florida, is looking for an experienced Senior Account Manager to support their National Accounts team. This position will have the responsibility to provide national client advisory and consultative services for all health and welfare plans and services. Responsibilities include, but are not limited to, providing monthly and quarterly reporting, strategic analysis, compliance and legislative guidance, contract and performance standards review, HR procedures assistance, communication, and accountability internally and externally, and overall client retention and service.Duties and Responsibilities: