- Qualifications:
- Degrees: High School, Cert, GED, Trn, Exper
- Additional Qualifications: Associates Degree preferred. Completion and passing of the Patient Access training course. Ability to thrive in a fast-paced public health or Revenue Cycle setting with proven experience in payment collection, such as billing, sales, and customer service. In the absence of a degree and/or experience, a highly motivated individual capable of demonstrating and role-playing necessary skills professionally with a clear capacity to excel in the role. Proficiency in basic mathematical calculations. Detail-oriented, organized, team player, compassionate, exceptional customer service, and interpersonal communication skills. Ability to multitask with an agile mindset.
- Desired: Knowledge of healthcare regulatory standards including, but not limited to, HIPAA, AHCA, EMTALA, etc. Familiarity with insurance contracts, collections, authorizations and pre-certifications, Microsoft Office software, EMR applications, etc. Understanding of medical terminology. Bilingual in English, Spanish/Creole.
- Minimum Required Experience: Non-Clinical and Administrative in South Miami with Corporate affiliation.
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Patient Financial Associate 1, ED Registration - South Miami, United States - Baptist Health
Description
Baptist Health South Florida is the largest not-for-profit healthcare organization in the region, boasting 12 hospitals, over 27,000 employees, 4,000 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spread across Miami-Dade, Monroe, Broward, and Palm Beach counties. Known for its world-class centers of excellence in areas such as cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is dedicated to its faith-based charitable mission of medical excellence.
At Baptist Health, our mission, vision, and values are the pillars that define us. We strive to positively impact the human experience for patients, employees, and physicians, fostering a culture of quality and dedication that permeates every aspect of our organization.
For 24 consecutive years, Baptist Health has been listed among Fortune's 100 Best Companies to Work For based on employee feedback. Moreover, we have garnered recognition as one of America's Most Innovative Companies and have been featured in People Magazine's 50 Companies That Care. With a multitude of accolades, including U.S. News & World Report Best Hospital Rankings, Baptist Health stands out as the most awarded healthcare system in South Florida, with 45 high-performing honors awarded to its hospitals and institutes.
What truly sets us apart at Baptist Health is our people.
Collaborating closely, we form deep personal connections with our colleagues, surpassing the typical work environment. We build compassionate bonds with our patients and their families, going beyond the mere delivery of healthcare. Many of us have walked in their shoes, either as patients ourselves or with family members under our care. This personal connection drives our commitment to providing quality care in the most compassionate manner possible. When it comes to caring for people, we are fully devoted.
The Job pertains exclusively to the Emergency Department and BOS Digital Registration. It involves a variety of tasks to support revenue cycle, compliance, and patient experience, focusing on accurate and efficient completion of duties related to registration, financial screening, verification, and patient throughput. The role requires meeting individual collection targets and maintaining a close collaboration with the clinical team to ensure a seamless and positive experience for patients and caregivers. Essential staff, the incumbent must be available to work weekends, holidays, and during emergencies.