- Provisioning, deploying, monitoring, patching and upgrading enterprise cloud software. Working closely with the development team to ensure the successful deployment of software packages.
- Support of production systems and replication of customer issues on test systems to diagnose and repair without jeopardizing customer data or operations.
- Defining and implementing regular maintenance and health monitoring procedures.
- Work effectively with staff in all areas of the business, escalating when appropriate to management and/or R&D. Take into account technical and commercial relationships with end-users, partners and service providers.
- Gradually take over the responsibility of SecOps Team Lead
- Participate in a 24-7 Out of Hours call out rotation.
- Cost Management of solution and services.
- Experience in supporting web-based software provided as a service
- Experience with scripting in Linqpad, Powershell or similar
- Experience administering databases (Microsoft SQL) and basic querying
- Knowledge of Windows server and client technology
- Knowledge of network principles (IP addressing, firewall rules, network security groups etc)
- Efficient, effective and respectful communication skills both with customers and within internal departments. Including;
- Excellent written and spoken English
- Good listener, able to identify and validate assumptions
- Able to use effective questioning to confirm understanding of a customer problem and then provide help to solve it
- Methodical troubleshooting, technical skill and attention to detail used in diagnosing problems and reproducing issues in a local environment
- Multi-tasking and time-management to prioritize and switch between varied tasks
- Focused and calm under pressure
- Careful record keeping
- Able to use initiative and to work effectively both independently and as part of a team
- Be able to obtain security clearances (CJIS)
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Solution Architect
6 days ago
NICE Hoboken, United StatesAt NICE, we don't limit our challenges. We challenge our limits. Constantly. We're relentless. We're ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you're like us, we can offer you the kind of challenge that will l ...
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Solutions Architect
1 week ago
North Starr New York, United StatesSolutions Architect - GenAI Solutioning Expert · Visual generative AI platform · Location: Hybrid with 2 days p/week at NY office · The Company: · An early-stage startup who are emerging as a key player in visual generative AI solutions. Their technology and AI models allow compa ...
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Solutions Architect
4 weeks ago
Bitgo New York, United StatesBitGo is the leader in digital asset financial services, providing institutional investors with liquidity, custody, and security solutions. Founded in 2013, BitGo pioneered the multi-signature wallet and is the first digital asset company to focus exclusively on serving instituti ...
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Solution Architect
4 weeks ago
Techaxis, Inc New York, United StatesAbout the job · Our client is looking for Solution Architect · Location: US · Job Description: · • Experience in multiple Delmia Apriso MES/MOM implementation as Solution Architect using any of the Delmia Apriso version 9.6 to 2023 · • Experience in requirements analysis workshop ...
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Solution Architect
1 week ago
Tiger Analytics Jersey City, New Jersey, United States PermanentTiger Analytics is pioneering what AI and analytics can do to solve some of the toughest problems faced by organizations globally. We develop bespoke solutions powered by data and technology for several Fortune 100 companies. We have offices in multiple cities across the US, UK, ...
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Solutions Architect
2 weeks ago
North Starr New York, United StatesSolutions Architect - GenAI Solutioning Expert · Visual generative AI platform · Location: Hybrid with 2 days p/week at NY office · The Company: · An early-stage startup who are emerging as a key player in visual generative AI solutions. Their technology and AI models allow compa ...
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Solutions Architect
2 weeks ago
Bit by Bit Inc New York, United StatesJob Description · Job DescriptionWe are a leading Managed Service Provider (MSP) specializing in delivering comprehensive IT solutions to businesses of all sizes. Our company is committed to providing exceptional technology services that empower our clients to thrive in today's d ...
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Solution Architect
2 weeks ago
Thunder New York, United StatesJob Description · Job DescriptionTHUNDER | JOB DESCRIPTION · Solution Architect - Salesforce Marketing Cloud · Location: Fully remote (United States) · Thunder is starting a marketing revolution: join us as we help Salesforce customers around the planet, across retail, B2B, techn ...
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Solutions Architect
2 days ago
Experis New York, United StatesJob Title : Solutions Architect (Data Platform Modernization) · REMOTE · Global healthcare client · Contract · Job Description: · As a Solutions Architect specializing in platform modernization, you will play a pivotal role in revamping our data ecosystem to meet the evolving nee ...
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Solution Architect
2 weeks ago
Sysmind, LLC New York, United StatesAs a client facing Solutions Architect, you will be responsible for supporting tperson Solution Delivery Life Cycle by developing designs and architectures and providing technical guidance throughout projects. Your main focus will be on developing and maintaining tperson core app ...
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Solution Architect
2 weeks ago
Iris Software Inc. New York, United StatesIris's direct client, one of the Top 5 Bank in Canada, is looking to hire a Solution Architect || Digital Banking for a long term opportunity at Chicago, IL/ NYC, NY(Hybrid ). · Our Client is a Canadian multinational financial services company and the largest bank in Canada by ma ...
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Solution Architect
1 week ago
Thunder New York, United StatesJob Description · Job DescriptionTHUNDER | JOB DESCRIPTION · Solution Architect - Salesforce Data Cloud · Location: Fully remote (United States) · Thunder is starting a marketing revolution: join us as we help Salesforce customers around the planet, across retail, B2B, technology ...
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Solutions Architect
3 weeks ago
Resource Informatics Group Inc New York, United StatesJob Description · Job DescriptionJob Title/Role:-Solutions Architect (MS Dynamics CRM) · Location:-New York City,NY · Duration:-6 Months · Visa:-Any · Interview:- Phone/Skype · Mandatory Skills · ⦁Microsoft Dynamics CRM, .NET assemblies, SQL Server, JavaScript Validation · Detail ...
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Solution Architect
4 weeks ago
Tiger Analytics Jersey City, United StatesJob Description · Job DescriptionTiger Analytics is pioneering what AI and analytics can do to solve some of the toughest problems faced by organizations globally. We develop bespoke solutions powered by data and technology for several Fortune 100 companies. We have offices in mu ...
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Solution Architect
3 weeks ago
Myers-Holum New York, United StatesJob Description · Job DescriptionMyers-Holum Delivery Organization offers a layered and specialized approach with subject matter exerts within their perspective areas. Our Solution Architects play an instrumental role in the pre-sales process as the solutions provided set the ton ...
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Solutions Architect
3 weeks ago
Talnt New York, United StatesJob Description · Job DescriptionResponsibilities: · Lead the creation and presentation of solution designs, project plans, and reference architectures during the pre-sales phase to establish and nurture trustful relationships with clients. · Ensure successful alignment between c ...
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Solutions Architect
4 weeks ago
Simpson Thacher & Bartlett LLP New York, United StatesJob Description · Job DescriptionDescription/Job Summary · The Solutions Architect will be responsible for envisioning, communicating, and evolving an organization's enterprise architecture. The enterprise architecture addresses key enterprise aspects - business processes and str ...
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Solutions Architect
3 weeks ago
SUMITOMO MITSUI TRUST BANK, LIMITED New York, United StatesJob Description · Job DescriptionThis position is for a VP level candidate. · About the Bank: · Sumitomo Mitsui Trust Bank, Limited was established through the merger of The Sumitomo Trust and Banking Co., Ltd with Chuo Mitsui Trust and Banking, Ltd. on April 1, 2012. We are one ...
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Solution Architect
3 weeks ago
Broadcom Corporation New York, United StatesPlease Note: · 1. If you are a first time user, please create your candidatelogin account before you apply for a job. (Click Sign In > Create Account) · 2. If you already have a Candidate Account, please Sign-In before you apply. · Job Description: Job Overview · This positio ...
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Salesforce Solution Architect
3 weeks ago
LTIMindtree Newark, United StatesAbout Us: · LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to m ...
Solution Architect - Hoboken, United States - NICE
Description
At NICE, we don't limit our challenges. We challenge our limits. Constantly. We're relentless. We're ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you're like us, we can offer you the kind of challenge that will light a fire within you.
So, what's the role all about?
This is a rare opportunity to work with an innovative product launching in an area new to cloud services. The primary focus is deploying, maintaining and supporting state of the art cloud-deployed solutions for digital evidence management for Public Safety customers worldwide.
Assisting product teams to successfully introduce new products/versions. Champion supportability and preventative action on behalf of our customers.
How will you make an impact?
Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr
Enjoy NICE-FLEX
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 4029Reporting into: Team Lead, Professional Services Engineer
Role Type: Individual Contributor
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Solution Architect professionals in Hoboken
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Alejandro Tavella
Data Strategy - Data Integration - Data Management