JD Edwards Sales Order Management Analyst - Memphis, United States - iTech US, Inc.

iTech US, Inc. Memphis, United States

3 weeks ago

Description

Role: JD Edwards Sales Order Management Analyst

Location: Memphis, TN (Onsite)

(FULLTIME/Direct Hire)

Education: At least a bachelor s degree (or equivalent experience) in Computer Science, Software/Electronics Engineering, Information Systems, or a closely related field is Preferred.

Job Description:

The primary responsibility of the JD Edwards Business Analyst is to work closely with the business, sales, order management, and shipping to determine their requirements, act as a liaison between the business and IT to facilitate technical changes.
Work with Business Users to identify, document, and resolve issues arising from the use of JD Edwards Enterprise One Order-to-Cash (O2C) functionality
Capture business needs and translates those needs into measurable requirements that can be coded, tested, and successfully implemented and adopted by the business
Manage the creation and execution of test plans, ensuring that the results meet the specified business requirements while supporting QA activities as needed
Training of business users on Order to Cash applications and configurations
Participate in the development process in a support role through the software product lifecycle.
Participate in cross-functional integrated teams to address business and adoption issues (e.g., user experience, data flow, business process flow)
Contributes and participates in the successful rollout of JDE enhancements
Triage reported defects and document root cause analyses to avoid production service interruptions
Assist Business with month-end, year-end closing procedures
Periodically check and fix issues that come up in integrity and reconciliation reporting
Review and make recommendations for application of JDE system patching or updates
Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders
Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved
Conduct research on emerging application development software products, languages, and standards in support of potential procurement and development efforts
Work with vendors to facilitate the efficient implementation of new software products, systems, and enhancements as well as the resolution of any adaptation issues
Manage assigned tickets and work packages using ServiceNow and JIRA

Requirements:

Bachelor's degree, or equivalent experience
5+ years experience with business systems analysis, requirements authoring and hands on application support in large enterprise environments.
Experience in design and implementation of JDE modules, specifically Sales Order Management, Order-To-Cash, Inventory Management, Manufacturing and Accounting (AR/AP)
JDE EnterpriseOne 9.2 or later
Experience with Order to Cash lifecycle, Accounts Receivables, inventory management and manufacturing processes.
Successfully completed at least one full implementation involving multiple site configuration set up with proven incorporation of structured planning and testing processes
Oracle Transportation Module (OTM) experience is strongly preferred
Excellent written verbal and oral communication skills with a proven record in communicating with all levels of the organization
Clear understanding of emerging technologies and enhancements that will allow process improvements and enhanced business functionality
Ability to work effectively and adapt to shifting priorities as business needs and deadlines change
Experience with ServiceNow, JIRA software
Oracle E-Business Suite experience considered an asset
Strong interpersonal communication skills.

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