Charter Operation Manager - Huntington Beach, United States - Le Bas International Air Division

Description

_About Us_
Founded in 1990, Le Bas International has been leading the air charter industry in quality and service. Our company is dedicated to providing worldwide, reliable and punctual air travel. We provide personalized 24-hour service.


_Duties & Responsibilities_

• Delegate flights to be worked on by the team.
• Oversee and assist team members as required with each flight from start to finish; from building new requests, getting quotes, passing quotes, contract negotiations, booking trips, flight tracking and closeout.
• Counseling and disciplining employees; planning, monitoring, and appraising job results.
• Motivate the team in the most positive way constantly promoting good team habits and unity.
• Ensure the overall team meets its annual target by monitoring individual team targets and assisting to ensure success.
• Ensure each booking passes company due diligence: AOC / DO85, Insurance, Argus / Wyvern Standards, and Pilot Hours.
• Responsible for all booking payment terms.

Training

• Conduct Interviews.
• Train and mentor new team members.
• Build and maintain up to date training material and operations manual.
• Ensure team members achieve defined Alpha goals and the team overall meets the standards set.

Scheduling

• Scheduling staff
• Liaise with opposite operations team and maintain 24/ 7 schedule.
• Publish team schedule. Ensure that staff take breaks as per the California regulations. Occasional backup coverage may be required from you on weekends and weeknights.
• Scheduling weekend's either Sat or Sun available on call on company cell phone to advise team.

Meetings

• Lead a one hour weekly "Focus Meeting" with review on all open inquiries.
• Cohost weekly managers meeting.

_Requirements & Experience:
_

• Aviation industry experience.
• Proficient computer skills required.
• Customer care / customer service
• Knowledge of geography, and corporate aircraft types and performance.
• Ability to multitask in a fastpaced environment

Job Type:
Full Time


Benefits:

Health insurance

Paid time off

Retirement plan


Supplemental pay types:
Commission pay.