- Primary duty is case managing up to 15 shelter families that are matched to Families Together for Rapid Rehousing services.
- In collaboration with the Families Together "Housing Navigator", the RMA will ensure that program participants are actively looking for housing and will assist as appropriate.
- Ensure that resources needed for the success of adults, children, and teens in the household are received.
- Address relevant issues with client families (root cause of homelessness, physical and behavioral health, substance abuse, trauma/domestic violence, employment, education, credit/financial management, family well-being, parenting and child enrichment)
- Provide coaching around housing goal plan and assist family through weekly/bi-weekly case management meetings.
- Make referrals and connections to community resources.
- Document work in designated systems (Apricot and Clarity-HMIS system) in a timely manner.
- RMA will maintain relationships with Families Togethers property manager, other property management companies, landlords, partner housing and other service agencies (WCPSS, RHA, MH providers,)
- Act as advocate and mediator between landlord and client.
- Serve on committees as agency liaison with partnering and supporting agencies.
- A bachelor's degree in a Human Services related field and/or experience working with vulnerable populations, providing crisis response services, and working from a coaching/client-valued perspective.
- Excellent communication skills, written and verbal.
- Clean and valid driver's license; must maintain agency authorized driver's status.
- Organized with attention to detail.
- Excellent customer service skills and enjoy working within a team approach.
- Excellent oral and written communication skills
- Proficiency with MS Office and internet/email tools is essential.
- MSW and/or experience working with homeless families.
- Non-profit experience
- Experience working with individuals experiencing homelessness/poverty or equivalent combination of education and experience.
- Knowledge and experience with trauma informed practice, Rapid Re-housing and other best practices in working with homeless individuals is a plus.
- Full-time, salaried position
- Hours are 8:30am-5:00pm M-F; occasional evenings and weekends will be required.
- Families Together Office - 908 Plainview Drive, Raleigh, NC 27610
- Shared office environment
- ADA compliant office setting
- Regular local travel is required; must have a clean driving record and ability to drive personal and agency vehicle for work related activities.
- Hybrid position with minimum of two days in the office
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Rehousing Mentor Advocate - Raleigh, United States - Families Together
Description
Job Description
Job DescriptionSalary: $45,000 - $47,000Job Title: Rehousing Mentor Advocate
Status: Full-time, Exempt
Manager: Housing and Family Services Director
Date: April 2024
Summary: Families Together is a community-based non-profit dedicated to ending family homelessness in Wake and surrounding counties. We believe every family deserves a home and children should never have to wonder where they're going to sleep at night.
The Rehousing Mentor Advocate (RMA) is a critical part of the Families Together (FT) Program Team which is responsible for assisting families experiencing homelessness transition to stable housing through financial support, connection to basic resources as well as resources needed for long-term stability. This will also include financial education and provision of tenant education. Our goal is to help ensure long-term stability and success. The RMA will work closely with the housing team to identify appropriate housing opportunities for families enrolled in the program as part of their overall progress toward stability and independence. Specifically, s/he/they will work to identify and provide ongoing case management for homeless clients in one of Families Together's emergency shelter programs. The RMA will also provide case management services to ensure that families have the resources and services in place to succeed, thrive, and obtain/maintain permanent housing.
The Rehousing Mentor Advocate will work closely with the Housing Navigator and the team members to ensure that appropriate housing and support opportunities for families enrolled in the program are identified and to assist in their progress toward stability and independence.
Essential Duties and Responsibilities
Job Skills and Qualifications:
Required:
Preferred:
Schedule/Location:
Compensation:
The current hiring salary range is $45,000-$47,000. The position includes health benefits, paid time off, paid holidays, and a 403(b)-retirement plan. This is a grant-funded position with an opportunity for annual renewal.
