Carrier Account Manager - Chicago, United States - WayFinder Logistics

WayFinder Logistics

Verified Company

Chicago, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Carrier Account Manager
Job description

WayFinder Logistics is a fast-growing, third-party logistics (3PL) company offering freight brokerage (non-asset-based transportation) services, including intermodal, rail, truckload and LTL brokerage, transportation management and international services.

WayFinder seeks a personable and highly organized Carrier Account Manager professional to join our team.

As a Carrier Account Manager, you'll be focused on developing relationships with new and existing carrier (trucking companies) accounts.

Your role will provide vast exposure to the logistics industry, account management, and sales; while also strengthening your ability to conduct business over the phone.

You'll be heavily involved in quoting transportation costs, negotiating pricing in a fast-paced brokerage format, and creating solutions for a wide range of logístical challenges.

Why WayFinder? — This is a ground-floor opportunity with experienced industry professionals. WayFinder also puts emphasis on a family-oriented, culture-driven environment.

[WayFinder offers competitive compensation and a general benefits package, including:
Health Insurance (Medical, Dental, and Vision), Disability, Life Insurance, 401k, and more.]

SUPERVISORY RESPONSIBILITIES

DUTIES & RESPONSIBILITIES

Conduct business over the phone, interacting with truck drivers, trucking company owners, and truck dispatchers
Negotiation with carriers on pricing relative to market trends
Drive revenue growth through carrier account management
Vetting new business opportunities and carrier selection for existing business
Carrier price and capacity documentation for collaborative team communication
Contribute ideas to shape process improvement and company growth
Act as carrier escalation point to assist with the resolution of any open issues
Ability to independently vet and onboard new carriers
DAT posting and unposting of assigned shipments
Regular usage of alternate posting strategies
Ability to independently resolve moderate carrier confrontations

REQUIRED SKILLS & ABILITIES

Strong communications skills with a positive and engaging personality
Ability to work full time, Monday through Friday, with mínimal afterhours responsibility
Excellent verbal and social interaction skill sets
Positive attitude and ability to selfmotivate, as well as, selfmanage
Knowledge or interest in freight brokerage, transportation modes, and customer service
Ability to evaluate current market conditions and rates for FTL, LTL, Refer, Partials, in real time
Ability to learn major shipping corridors and carrier rates along these lanes
Prior experience with a transportation management system (TMS)
Well organized and ability to prioritize, meet deadlines and excel in handling multiple tasks simultaneously
Comprehension of analytical reports to better familiarize with trends, markets, etc.
Ability to work independently, as well as, within a team setting
Proficiency with Microsoft Office Suite

EDUCATION & EXPERIENCE