Call Center Agent, - Belle, WV, United States - Oceanic Ventures

James Miller

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James Miller

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Freelance
Description

To support the customer management team in the field of supplementary dental insurance, we are looking for call center agents, telephone customer service representatives (m/f/d) in Hamburg.

As a call center agent, telephone customer service representative (m/f/d), your tasks will include:

  • Advising existing and new customers on supplementary dental insurance via telephone and email (no cold calling)
  • Creating individual offers for the supplementary dental insurance sector
  • Recording and maintaining customer data and responsibility for applications
  • Acting as a liaison between customers and insurance companies
  • Supporting the continuous development of the comparison offer

Qualifications:

  • Commercial training (e.g. office clerk or insurance specialist) or alternatively, insurance career changers are also welcome
  • Previous experience in customer consultation
  • High customer orientation and a confident and friendly telephone manner
  • Independent, conscientious, and structured way of working
  • Handson mentality and implementation strength with attention to detail
  • Enthusiasm for digital business models

Benefits:

  • Permanent employment contract
  • Working hours from Monday to Friday between 8am8pm
  • Salary of 3032k
  • Intensive and individual training
  • Professional qualification in the health insurance sector
  • Independent work in a dynamic environment
  • Central location with excellent transport connections and a view of the Alster lake
  • Subsidy for HVV ProfiCard (public transport)
  • Individual development and training opportunities
  • Friendly working environment with a casual atmosphere, shared lunch

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