Office Manager Optometry Office - Great Neck, United States - Citywide Eye Care

Description

Citywide Eye Care is a prominent optometry practice located in Great Neck, NY dedicated to providing exceptional eye care and personalized service to our patients.

We also offer a wide range of services, from Comprehensive eye exams and contact lens fittings to diagnosis and treatment of eye diseases.

We are a passionate team of professionals with a shared commitment to patient well-being and fostering a positive, collaborative environment.

We are seeking a talented and experienced Office Manager to play a key role in the smooth operation of our practice.

You will be responsible for overseeing all aspects of the front and back office, from patient scheduling and billing to ensuring a seamless and positive patient experience.

• Manage patient appointments efficiently, including scheduling, rescheduling, and cancellations.
• Handle patient intake, gathering pertinent information and updating medical records.
• Verification of insurance eligibility and benefits.
• Process insurance claims accurately and efficiently, coordinating with insurance companies and resolving any billing issues.
• Supervise and manage office staff, including hiring, training, and performance evaluations
• Order and maintain office supplies and equipment.
• Maintain a clean, organized, and professional office environment.
• Effectively communicate with patients, doctors, and other staff members, both verbally and in writing.
• Participate in special projects and other duties as assigned.

• Bachelor's degree or higher in a relevant field (e.g., business administration, healthcare administration) preferred.
• Minimum of 2 years of experience in a medical office setting, preferably in optometry.
• Proficient in Microsoft Office Suite (Word, Excel) and Google Docs and Sheets.
• Excellent communication, interpersonal, and organizational skills.
• Strong multitasking abilities with a focus on maintaining accuracy and attention to detail.
• Familiarity with medical and vision insurance billing procedures is a plus.
• Positive and professional attitude with a commitment to patient satisfaction.