Mail Clerk - San Francisco, United States - Hilton

Hilton

Verified Company

San Francisco, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Mail Clerk - Hilton San Francisco Union Square

Hilton San Francisco Union Square is seeking a Mail Clerk to join the team.

As one of the tallest buildings in the city, this historic yet innovative 3-tower hotel has 1,921 rooms, 134,500 square feet of banquet space, and 4 food and beverage outlets.

Located in the heart of San Francisco, the is in the middle of everywhere you want to go World class shopping in Union Square, the Historic Cable Cars Chinatown and Moscone Center are just steps away from the largest hotel on the West Coast.

What will I be doing?

A Mail Clerk is responsible to Receive, document, sort, store, and deliver all U.S. Mail and freight sent to the hotel for guests and conventions. Handle all outgoing U.S. Mail and all out-bound freight movement and documentation for guests. Provide customer service to guests in the promotion and selling of shipping materials and services provided by the Hilton.

The responsibilities are but not limited to:

Receive all incoming U.S. Mail, freight packages and convention shipments for guests of the hotel.
Separate mail and packages for guests and hotel operating departments. Accurately log all priority mail, all packages and shipments.
Notify guest of all mail, packages and shipments by inputting messages in the hotel computer message system.
Complete package received notices and properly store all packages and shipments.
Deliver guest mail to Mail and Information Desk. Deliver mail to various offices within the hotel.
Pick up all interoffice and outgoing mail in the departments, then separate and distribute as appropriate. Process all out bound U.S. Mail on the automated postage machine.
Grasp, lift, carry and/or otherwise load, unload and transport packages from service vehicles and flat bed carts to storage areas or recipients. Lift boxes that may weight up to 100 lbs. Push carts or pallets that may weight up to 2000 lbs. Move carts or pallets through public areas, guestroom corridors and back of the house. Use of handcart, flatbed cart, manual pallet jack, electric pallet jack and forklift will be required.
Provide customer service to guests, ship parcels via outside freight services. Must be willing and able to interact positively with guests when promoting and selling shipping materials and provide shipping services for a fee. Will utilize automated computer shipping systems for UPS and FedEx. Will utilize a cash register system for charges.
Proved daily reports from automated computer shipping systems and cash register system. Maintain accurate daily records and properly balance end of day receipts.
Conduct inventories of shipping supplies and place order with the appropriate agency to maintain stock on hand.

OTHER:

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

SUPPORTIVE FUNCTIONS:

In addition to performance of essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon particular requirements of the hotel.

Observe Safety Rules and Regulations. Attend Safety Meeting
Assist in monitoring Dock activities.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

Speak, read and write English fluently.
Accurate math skills.
Typing or computer working knowledge.
Able to work accurately under fast pace and demanding conditions
Able to lift and carry goods weighing up to 80 lbs.

QUALIFICATION STANDARDS:

Education:

Any combination of education and experience equivalent to High School graduation or any other combination of education, training, or experience that provides the required knowledge, skills and abilities.

Experience:

Prefer one (1) year previous shipping and receiving experience with UPS, FedEx and trucking companies. One year Hotel experience preferred

Licenses or Certificates

Drivers License for forklift operation preferred.

Grooming:
All employees must maintain a neat, clean and well-groomed appearance

(specific standards available).

Other:
Additional language ability preferred.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.

Specifically, we look for demonstration of these Values: