Project Management - Hatfield, United States - Phoenix Industries
Description
You are our new *Project Manager (m/f/d) in Dialog Marketing (Call Center)*Your career starts today*Cheeky, familiar, innovative - that's what Cho Time GmbH stands for
A value-added service provider with a cheerful bite
We are not your average employer, our employees are not just a number to us. We take care of you
Our company is known for its warmth and family-like work atmosphere. Work & fun.
We take time for each employee, even if it's a personal problem, we will help you where we can. Work & fun.
*Your tasks:
- Professional and personal leadership and support of employees with a team size of approximately 50 employees
- Support of management in ensuring quantitative and qualitative goals
- Reporting and analysis to management
- Close collaboration with recruiting
- Identification of training needs on a project basis
- Interface to the client and team members
- Organization and execution of regular team meetings
- Further development of projects to improve customer satisfaction and loyalty
- Several years of professional experience in dialog marketing (KPI understanding)
- Experience in personnel management (leadership potential)
- Very good knowledge of German in spoken and written form
- High customer and service orientation
- Sales orientation, flexibility and organizational skills
- Proficient in MS Office applications
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