- Supervises, trains, evaluates and works alongside cashiers, front-end loaders, checkers and U-boat retrieval
- Ensures safe operating procedures are followed.
- Makes recommendations for hiring, firing and promoting of employees.
- Prevents long lines and delayed customer checkouts by anticipates busy times of each day, week and/or season and developing weekly schedules for cashiers and loaders including lunches and breaks.
- As part of loss prevention, ensures all employees at registers are performing cart to cart transfers when processing sales.
- Secures front end by making sure the loaders and cashiers do not exchange information on counts from the receipt.
- Ensures that loaders are loading wagons and assisting customers to the parking lot.
- Monitors loaders to make sure that they load all product and check any open boxes to ensure integrity/security of product being entered.
- Ensures loaders are loading and conducting piece counts and calling off to supervisors.
- Ensures that the front end has proper staffing and operating equipment to allow quick and accurate checkout. Including scanners and registers.
- Ensures that cashiers are checking big boxes to ensure the integrity of the ring-up.
- Ensures Front End Supervisors are checking all wagons at point of exit for proper date, name on top of receipt, number of receipt total of last receipt, and matches total on yellow paid receipt.
- Reviews cashier and loader errors and documents in log, for them to sign.
- Handles adjustments, returns, over rings, voids, etc. so as to maintain a smooth flow of customers.
- Keeps logs of items not properly labeled to make sure they are corrected on floor.
- Monitors cashiers to make sure they are following through on their job responsibilities concerning loading of goods onto wagons, checking of receipts and counts, as well as ringing/scanning of product.
- Assures that customer problems are handled quickly so as not to allow the cashier or loader to have words with the customer.
- Maintains dialogue with customers to get feedback on items not found, and quality of service on the floor.
- Maintains a New Item Request log which is reviewed weekly with the Branch Manager.
- Ensures that customers have adequate supply of wagons that are working and roll easy.
- Makes sure that employees in front end are properly dressed and wearing their name tags.
- Assigns employees in slow periods to do other work, such as return or processing of damages, sweeping and cleaning of F/E and parking lot area.
- Ensures all supervisors are completing a minimum of 5 test checks per day they work.
- Maintains integrity of F/E displays and stocking areas.
- Ensure registers are stocked with the Rate Us Cards, flyers, hot sheets, store maps, etc.
- Performs other work-related duties as required and assigned.
- Bachelor's Degree, OR High School Diploma of GED with at least 4 years experience in customer service or related field, OR any appropriate combination of education and experience.
- Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.
- Ability to effectively present information and respond to questions from managers, clients, and general public
- Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume.
- Effective oral and written communication skills.
- High level of interpersonal skills to handle sensitive situations.
- Commitment to company values and strong customer orientation.
- Computer Literacy
- For the most part the ambient will be room temperature, due to proximity of work-station to the exit doors, room temperature may change according to the season and the level of activity at the store.
-
Cashier & Front End
4 days ago
Wal-Mart Stores , Inc. Newburgh, United StatesLocation NEWBURGH, NY Career Area Walmart Store Jobs Job Function Walmart Store Jobs Employment Type Full & Part Time Position Type Hourly & Salaried Requisition FE What you'll do at You play a major role in how our customers feel when they leave the store. You might be the first ...
-
Front End Manager- Entry Level
1 week ago
Caraluzzi's Markets Danbury, United StatesFront End Manager · - Entry Level · Since 1949 we have prided ourselves on delivering excellent service to our customers. As we grow we are looking for individuals who can help us continue that tradition and uphold our high service standards. Your responsibility as a Front End Ma ...
-
Front End Department Supervisor
11 hours ago
Lowe's Newburgh, United States**What You Will Do** · All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As an Front End Department Supervisor, this means: · - Removing barriers, addressing inefficiencies, and ...
-
Front End Department Supervisor
5 days ago
Lowe's Newburgh, United StatesExpand your career possibilities. · Thank you for dedicating your time and talent to Lowe's. We want to give you more opportunities to learn and grow, so if you find a position you're interested in below, we encourage you to apply · Find Your Home to More Possibilities. · What Yo ...
-
Front-End Manager
4 days ago
Restaurant Depot Brewster, United StatesFrom $ $18.92 · Position Title: Front End Manager · Department: Operations · Supervisor: Branch Manager · FLSA: Exempt (Salaried) · Position Summary: · Ensures that product is properly loaded, rung up and processed accurately and timely as well as handling customer problems and i ...
-
Front-End Manager
1 week ago
Restaurant Depot Brewster, United StatesEnsures that product is properly loaded, rung up and processed accurately and timely as well as handling customer problems and issues to develop a spirit of positive customer service. Essential Functions:Supervises, trains, evaluates and works alongs Manager, Front-End, Processin ...
-
Cashier & Front End
4 days ago
Wal-Mart Stores , Inc. Fishkill, United StatesLocation FISHKILL, NY Career Area Walmart Store Jobs Job Function Walmart Store Jobs Employment Type Full & Part Time Position Type Hourly & Salaried Requisition FE What you'll do at You play a major role in how our customers feel when they leave the store. You might be the first ...
-
Front End Runner
3 weeks ago
ShopRite Mt Kisco, United StatesShopRite - ShopRite of North Bedford Rd at Foxwood Circle [Grocery Clerk / Cart Attendant] As a Front End Runner at ShopRite, you'll: Be knowledgeable in the various types of products carried in the store; Sort and return ""return to stock"" items back to normal location; Handle ...
-
ShopRite Mount Kisco, United StatesTitle: · ShopRite - Front End Runner · Description: · - We are living our Purpose - To Care Deeply about People, Helping them to Eat Well and Be Happy. This Purpose guides everything we do and is why we are in business. We are using our service priorities - Safety, Friendliness, ...
-
Cashier & Front End
4 days ago
Wal-Mart Stores , Inc. Monroe, United StatesLocation MONROE, NY Career Area Walmart Store Jobs Job Function Walmart Store Jobs Employment Type Full & Part Time Position Type Hourly & Salaried Requisition FE What you'll do at You play a major role in how our customers feel when they leave the store. You might be the first, ...
-
Front Office Ops Manager
6 days ago
Homewood Suites by Hilton Mahwah Mahwah, United States**Job Type**: · Full-time · **Description**: · **Reports To**: General Manager, Director of Rooms, Front Office Manager · **Supervises**: Reservations, Guest Services Representative, PBX Operator, Bell Staff, Concierge, Night Audit. · **Job Purpose**: To maintain a high quality o ...
-
Cashier / Front-End
2 weeks ago
Tops Friendly Markets New Paltz, United StatesTops Friendly Markets - 271 Main Street - [Store Cashier / Retail Associate / Team Member / FT & flexible PT schedules available] - As a Cashier @ Tops, you'll: Provide friendly and attentive customer service; Scan and/or ring customer purchases; Bag customer orders; Collect paym ...
-
Cashier & Front End
4 days ago
Wal-Mart Stores , Inc. Suffern, United StatesLocation SUFFERN, NY Career Area Walmart Store Jobs Job Function Walmart Store Jobs Employment Type Full & Part Time Position Type Hourly & Salaried Requisition FE What you'll do at You play a major role in how our customers feel when they leave the store. You might be the first, ...
-
Front End Developer
5 days ago
T-Net British Columbia Pearl River, United StatesWrite reusable, well-tested GUI code using a variety of modern technologies · Use and improve third-party UI components. · Create own UI components when necessary. · Drive the design and implementation of features. · Be a technical expert in modern frameworks and technologies. · ...
-
Cashier & Front End
4 days ago
Wal-Mart Stores , Inc. Mohegan Lake, United StatesLocation MOHEGAN LAKE, NY Career Area Walmart Store Jobs Job Function Walmart Store Jobs Employment Type Full & Part Time Position Type Hourly & Salaried Requisition FE What you'll do at You play a major role in how our customers feel when they leave the store. You might be the f ...
-
Cashier & Front End
4 days ago
Wal-Mart Stores , Inc. Napanoch, United StatesLocation NAPANOCH, NY Career Area Walmart Store Jobs Job Function Walmart Store Jobs Employment Type Full & Part Time Position Type Hourly & Salaried Requisition FE What you'll do at You play a major role in how our customers feel when they leave the store. You might be the first ...
-
Cashier & Front End
4 days ago
Wal-Mart Stores , Inc. Kingston, United StatesLocation KINGSTON, NY Career Area Walmart Store Jobs Job Function Walmart Store Jobs Employment Type Full & Part Time Position Type Hourly & Salaried Requisition FE What you'll do at You play a major role in how our customers feel when they leave the store. You might be the first ...
-
Cashier / Front-End
2 weeks ago
Tops Friendly Markets Carmel, United StatesTops Friendly Markets Us Route 6 - [Store Cashier / Retail Associate / Team Member / FT & flexible PT schedules available] - As a Cashier @ Tops, you'll: Provide friendly and attentive customer service; Scan and/or ring customer purchases; Bag customer orders; Collect payment for ...
-
Cashier & Front End
4 days ago
Wal-Mart Stores , Inc. Middletown, United StatesLocation MIDDLETOWN, NY Career Area Walmart Store Jobs Job Function Walmart Store Jobs Employment Type Full & Part Time Position Type Hourly & Salaried Requisition FE What you'll do at You play a major role in how our customers feel when they leave the store. You might be the fir ...
-
Cashier & Front End
4 days ago
Wal-Mart Stores , Inc. Danbury, United StatesLocation DANBURY, CT Career Area Walmart Store Jobs Job Function Walmart Store Jobs Employment Type Full & Part Time Position Type Hourly & Salaried Requisition FE What you'll do at You play a major role in how our customers feel when they leave the store. You might be the first, ...
Front-End Manager - Newburgh, United States - Restaurant Depot
Description
Position Title:
Front End Manager
Department:
Operations
Supervisor:
Branch Manager
FLSA:
Exempt (Salaried)
Position Summary:
Ensures that product is properly loaded, rung up and processed accurately and timely as well as handling customer problems and issues to develop a spirit of positive customer service.
Essential Functions:
Other Responsibilities:
Education, Experience and Skills Required:
Work Environment:
Acknowledgement:
I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I am capable of performing the required functions.
I understand that this is my position and agree to inform management at such time that I believe that my daily job functions, including the right to interview new hires, recommend hires and recommend terminations, do not fit the outlined above.