Barista - Austin, United States - Accor Hotels

Accor Hotels Austin, United States

5 days ago

Description

Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

Job Description

BARISTA
Reporting to the Good Things Manager, responsibilities and essential job functions include but are not limited to the following:

Responsibilities

Provide timely, personalized, friendly and efficient food and beverage service to our discerning guests
Ensure that overall cleanliness and maintenance of our cafe exceeds expectations
Contribute to the improvement of the operation by contributing ideas, making suggestions and actively participating in departmental communication meetings
Actively participate in monthly departmental sales promotions
Ensure that all beverage product meets Fairmont Hotels & Resort standards
Ensure that cafe is well stocked and any '86 items are communicated to Manager on Duty
Ensure that cafe area is clean and all equipment is functional
Bring any concerns to the attention of the Manager (related to internal or external guests, food or service quality, operation of the room, physical surrounding or equipment)
Be Health & Safety conscious and actively involved in maintaining a safe work environment
Uphold the highest standard of internal and external customer service by demonstrating Fairmont Service Essentials at all times
Complete side duties in timely manner
Assist colleagues in daily tasks as required

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

Previous guest service experience preferred
Previous point of sale system experience preferred
Must have good cash handling skills
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Demands

This position requires:

Constant standing and sitting throughout shift
Occasional lifting and carrying up to 20 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps

Additional Information

Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space.

This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Fairmont Austin is proud to be an Equal Opportunity Employer.

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