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Account Director - Troy, United States - J.D. Power
Description
Job DescriptionJob Description
Title:
Account Director – Travel and Hospitality (Outside Sales) - S5
Location:
Remote - USA
Reports to:
Sr. Managing Director of Travel, Hospitality, Retail and Customer Service
J.D. Power is a global leader in consumer insights, advisory services and data and analytics.
A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D.
Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.The Role:
We are currently seeking an Account Director for the Travel and Hospitality Practice.
In this role, you will have business development and account management responsibility for the Travel and Hospitality Practice with a focus on key strategic accounts primarily based in North America.
You will be responsible for the generation of business development and new sales within your assigned client base to support placement of our full product set to include syndicated market research, proprietary market research, consulting, certification programs, and other related products and services.
This role will work closely with Sales Leadership, the Travel and Hospitality Practice team, and the Consumer Insight team, in the development of a robust pipeline for short and long-term growth of our Travel and Hospitality business.
The Impact You Will Have in This Role:
This role will be a key contributor in expanding the use and impact of the various J.D. Power (JDP) customer experience products and services within the Travel and Hospitality industry. The role will contribute to positioning J.D.
Power as a strategic partner in the voice of the customer space within an assigned number of key accounts within the Travel and Hospitality Industry.
What You'll Be Doing in This Role:
Achieves 100% or more of assigned annual Sales Incentive Program Booking numbers through sales of syndicated, proprietary, and consultative services including new business and renewals.
Generates revenue by selling and servicing Strategic account customers and key accounts in the Travel and Hospitality industry.Builds and maintains senior level (VP, SVP and EVP) including C-Level relationships (CMO, Chief Customer Officer, etc.); consistently develops contact map and strategy.
Maintains deep knowledge of the Travel and Hospitality industry and awareness of market trends.Maintains deep understanding of client strategies and can map JDP products and services to client needs to grow revenues and strengthen relationships.
Takes initiative with Practice/Sales/PMO within JDP to leverage resources required to maintain successful relationships with clients.Manages and maintains a robust, accurate and timely opportunity pipeline in in support of revenue goals.
Participates fully in all contract renewal efforts for syndicated studies and proprietary solutions. Creates territory and account plans to meet goal based on portfolio of clients.
Documents and advances opportunity activity weekly inside CRM system.
Significantly contributes to business development and revenue generating opportunities.
Qualifications of this Role:
6-10 + years in consultative selling with a proven track record of business development success and quota achievement.
Client or supplier side experience with sales and market research as applicable preferably within TMT field, but not necessary
Bachelor's Degree
Ability to build rapport and business relationships
Strong
presentation/public
speaking skills.
Comfortable with Travel 25%-40%
Excellent organization and follow-up skills
Strong written skills
Comfortable with CRM systems, Excel, Power Point, etc.
The Hiring Manager says:
We're looking for a person that is passionate about the Travel industry, loves to interact with existing and potential clients to seek our their needs and match them with J.
The Way We Work:
Leader Led
Remote First
Foster Flexibility
Reward Performance
Time off Matters
Company Mission
J.D. Power isclear about what we do to ensure our successintothe future. We unite industry leading data and insights with world-class technology to solve our clients' toughest challenges.
Our Values
At J.D.
Power, we strive to be Truth Finders, Change Makers and Team Driven - the distinct behaviors that, together, define our unique culture.
Truth Finders - At J.D. Power, we are proud of the unbiased data and findings we provide.As individuals,each and everymember of our team is dedicated to living this same objectivity and embodying the highest ethical and professional standards – the only 'favorite' we have is the truth.
Change Makers - At J.D. Power, we never stand still.We constantly seek better ways – innovating and evolving in everything we do to support our colleagues and our clients alike – and all inserviceof delivering data and insights that drive meaningful business impact.
Team Driven -At J.D. Power, we are oneteamand we are activated.
Regardless of individual role, every member of our team is dedicated to supporting their immediate colleagues and our broader J.D.
Power family to deliver on our collective purpose and make us greater than the sum of our parts.At J.D. Power, these values are more than words.
J.D. Power is committed to employing a diverse workforce.
Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
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