- Maintaining and programming a variety of Avaya products, including Communication Manager, CMS, AES, Modular Messaging, Session Manager and Verint Call Recording.
- Setting up and maintaining telephony servers and verifying OS patches are current, toll free number provisioning and SIP trunk testing as requested by the business and helping team members with complicated requirements.
- Hands on support of local call center reps is required.
-
System Analyst
1 week ago
DataStaff, Inc. Richmond, United StatesDataStaff, Inc is in need of a System Analyst - Go-Live Planning & Coordination for a long-term contract opportunity with one of our direct clients located in the Richmond, VA area. · *The selected candidate will work onsite. · Responsibilities: · Serve as the Team Leader for a g ...
-
System Analyst
3 weeks ago
Mindsource Inc Richmond, United StatesHi Mindsource is seeking a System Analyst 2 for one of our Direct Clients based in Silicon Valley . If interested, please drop your resume to Title: System Analyst 2Location: Richmond, VAModel: Hybrid (3 days a week) · SKILLS: Prior PL/SQL Development experienceData retrieval ...
-
Systems Analyst
2 weeks ago
Swift Strategic Solutions Inc Richmond, United StatesA Public Sector client of ours is looking for a Systems Analyst to work on their ongoing project in the Richmond, VA office. · Below are the additional details of this role: · Required Skills: · We need a minimum of 5+ years of hands-on experience in the following. · Experience w ...
-
Systems Analyst
3 weeks ago
JSVV Sols LLC Richmond, United StatesJob Description · Job DescriptionRole: Sr. System Analyst · Location: Richmond, VA – Remote but need local · About the Role: · Enterprise Solutions is seeking a Systems Analyst to join our team. This position is crucial for performing operations and maintenance for our existing ...
-
Business Systems Analyst
1 week ago
Lorven Technologies Richmond, United States C2C, W-2Position: Business Systems Analyst TWO ROLES - Data Clean-up · Location: Richmond, VA (Hybrid Role) · Contract · *Local Candidates Only · The Business System Analyst reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall busin ...
-
Senior System Analyst
2 weeks ago
SYSTEMTEC Richmond, United StatesSr. Systems Analyst- ONSITE every other week in Richmond, VA · 15224 · SYSTEMTEC is seeking a Sr. Systems Analyst to assist in a high-profile project. Candidates MUST be onsite in Richmond, VA every other week (Monday-Friday). · Required Qualifications of the Sr. Systems Analyst ...
-
Senior Systems Analyst
5 days ago
MKS2 Technologies Richmond, United StatesJob Description · Job DescriptionMKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to im ...
-
Business System Analyst
3 weeks ago
TECHEAD Richmond, United StatesTECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments To learn more about TECHEAD, visit us at · or on · Glassdoor. · Interested in this role You can find all the relevant information in the description below. · Business System Anal ...
-
Business System Analyst
3 weeks ago
Serigor Inc. Richmond, United StatesJob Description · Job DescriptionJob Title: Business System Analyst (HYBRID) · Location: Richmond, VA · Duration: 12+ Months · Job Description: · The client seeks a Business Systems Analyst to work on an inhouse software development project for the Division of Securities and Reta ...
-
Business Systems Analyst
2 weeks ago
Perfict Global, Inc. Richmond, United StatesAbout Us: · Perfict Global is a leading IT consulting services provider focused on providing innovative and successful business workforce solutions to Fortune 500 companies. Our trained and experienced professionals constantly strive to bring together the best technologies availa ...
-
Systems & QA Analyst
3 weeks ago
Precision Solutions Richmond, United StatesOverview · Systems & QA Analyst · Hybrid | Richmond, VA | As Needed (3-4 Times a Month) · US Citizenship Required · Summary · Our client is is a leading application Engineering Consulting firm in the Washington, D.C. metro region specializing in Management Services, Technology So ...
-
Senior Business Systems Analyst
2 weeks ago
Pyramid Consulting, Inc Richmond, United StatesImmediate need for a talented Senior Business Systems Analyst. This is a 12+ months Contract opportunity with long-term potential and is located in Richmond, VA(Onsite). Please review the job description below and contact me ASAP if you are interested. · Job ID: · Pay Range: $55 ...
-
Ship's System Analyst
1 week ago
Orbis Sibro, Inc. Richmond, United StatesShip's System Analyst - Hull, Mechanical and Electrical · Norfolk, VA · Responsibilities: · Position is to help provide engineering, technical, and maintenance services to support for Navy Aircraft Carrier maintenance and modernization in the area of Hull, Mechanical and Elect ...
-
System Analyst 2
1 week ago
Integrated Resources Richmond, United StatesJob Title: System Analyst 2 · Location: Richmond VA (Hybrid) · Duration: 6- 24 Months · Interview Process: Web Cam Interview Only · **Please submit candidates who already live in Richmond, VA · **Long-Term position requires onsite 3 days a week · **Assignment to be extended be ...
-
Sr. System Analyst
3 weeks ago
JSVV SOLS LLC Richmond, United StatesRole: Sr. System Analyst · Location: Richmond, VA Remote but need local · About the Role: · Enterprise Solutions is seeking a Systems Analyst to join our team. This position is crucial for performing operations and maintenance for our existing applications while also developing ...
-
System Analyst II
2 weeks ago
Phaeton Solutions Richmond, United StatesJob Description · Job Description Salary: · JOB DESCRIPTION: · Our client is seeking a · System Analyst II · who will be responsible for understanding, replication, and technical documentation of Oracle SQL and PL/SQL code used in the VDOT TMS (Traffic Monitoring System). · ...
-
Business System Analyst
2 weeks ago
NN Tech, LLC Richmond, United StatesJob Description · Job DescriptionThis is a BSA role NOT a BA role and calls for a seasoned Senior Business Analyst with Systems Analyst experience. Suitable candidates must be comfortable working in a highly dynamic collaborative work environment to meet the needs of multiple bus ...
-
Financial Systems Analyst
2 days ago
Insight Global Richmond, United StatesInsight Global is looking for a financial systems analyst to support a pharmaceutical company in Richmond, VA. This person will be required to work east coast hours 8am-5pm. The ideal candidate will have experience with SAP systems and a strong background in Power BI. As a Financ ...
-
Systems Support Analyst
3 weeks ago
Virginia Jobs Richmond, United StatesTitle: Systems Support Analyst · State Role Title: Info Technology Specialist IV · Hiring Range: Up to $85,000 · Pay Band: 5 · Agency: Department of Elections · Location:Department of Elections · Agency Website: · Recruitment Type: General Public - G · Job Duties · Organizationa ...
-
Business Systems Analyst
3 weeks ago
Crescens Richmond, United StatesJob Title: Business Systems Analyst · Location: Chesterfield, VA-Hybrid · Duration: 6 Months · Note: · Local Richmond, VA candidates · required · Hybrid with work · on-site at least one day per week · GC & USC only · Job Description: · Bachelor's degree in computer scie ...
Technical Systems Analyst - Richmond, United States - Alphanumeric
Description
Details:
Alphanumeric is hiring a Technical Systems Analyst to work in Richmond, VA for an organization with an established stronghold in the financial and insurance industries.
Provide support of Call Center functionality, SIP trunk support, as well as providing some off hours support of telephony environment as required.
Job Requirements
Details:
Qualifications/experience include:
Able to quickly analyze complex technical issues with minimal supervision, and work within a team environment while communicating well to a diverse set of colleagues, vendors and partners.
Working with internal technical teams to help develop solutions and integration with the telecom platform as required
Detailed understanding of call center technologies. Avaya required
Excellent communication skills (oral, written and presentation), organizational and collaboration skills
Intermediate/Advanced knowledge and development of diagrams and methodologies using Microsoft office toolset
Demonstrated ability to apply new technology concepts to a real working environment
Most of the duties performed on a computer or phone with some on-site support of the Richmond campus a must.
Knowledge of call recording solutions helpful. Verint preferred.