Jobs
>
Atlanta

    Guest Programs Assistant Manager - Atlanta, United States - Georgia Aquarium

    Georgia Aquarium
    Georgia Aquarium Atlanta, United States

    3 weeks ago

    Default job background
    Description

    ** Guest Programs Assistant Manager**

    **Job Category****:** Hospitality **Requisition Number****:** GUEST001997 Showing 1 location **Job Details**

    **Description**

    **Position Summary**

    The Assistant Manager of Guest Programs is responsible for assisting the Manager of Guest Programs in overseeing interpretive team members and programs ensuring that a safe, interactive, and engaging experience is available for all aquarium guests. The main responsibilities of this position include scheduling and supervision of Guest Programs Team Specialist Staff and Volunteers, coordination, and implementation of public and educational programs, ensuring guest and animal safety procedures are followed, and assisting with evaluations of interpretive team members. The focus of this position is to oversee Guest Programs staffing for public and educational programming including floor engagement, backstage tours, celebrations, proposals, sleepovers, after hour special events, and special day events (e.g., World Oceans Day); assist in the planning and implementation of departmental programming; and supervision of gallery and floor operations. The Assistant Manager serves as the facilitys acting manager on duty in the absence of the Manager and Sr. Manager of Guest Programs and will be required to act in this role to ensure guest satisfaction and service recovery goals are met.

    **Responsibilities**

    Scheduling and supervision of team members working in various positions, including public engagement areas, backstage tours, celebrations, proposals, sleepovers, special events, special day themed events, and interpreters leading scripted presentations in galleries.

    Assisting in the creation, planning and implementation of departmental programming.

    Supervising general floor and gallery operations.

    Ensuring all animal and guest safety procedures are followed.

    Assist with evaluation of team members performance.

    Ensuring guest satisfaction throughout the aquarium floor.

    To perform other duties as workload necessitates.

    **Qualifications**

    At least one year of customer or guest service management and/or education experience in a zoo, aquarium, theme park or hospitality setting required.

    Supervision experience of staff preferred.

    If no supervision experience, candidate must be able to demonstrate the ability to inspire, lead and develop team members.

    Must be flexible and able to work holidays and weekends, and hours outside of normal business hours.

    Demonstrate ability to develop partnerships and good working relations with others.

    Demonstrate knowledge of wildlife conservation and environmental issues.

    Demonstrated awareness and understanding of customer service and service recovery.

    BA/BS in Education, Hospitality/Event Management, Training, Biology or related area preferred.

    Proficiency with Microsoft Office Products

    **Physical Demands & Work Environment**

    The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.

    **Qualifications**

    **Skills**

    **Behaviors**

    **Preferred**

    **Team Player****:** Works well as a member of a group

    **Loyal****:** Shows firm and constant support to a cause

    **Enthusiastic****:** Shows intense and eager enjoyment and interest

    **Detail Oriented****:** Capable of carrying out a given task with all details necessary to get the task done well

    **Dedicated****:** Devoted to a task or purpose with loyalty or integrity

    **:**

    **Motivations**

    **Preferred**

    **Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization

    **Entrepreneurial Spirit****:** Inspired to perform well by an ability to drive new ventures within the business

    **:**

    **Education**

    **Preferred**

    Bachelors or better.

    **Experience**

    **Preferred**

    BA/BS in Education, Hospitality/Event Management, Training, Biology or related area preferred.

    Flexible and able to work holidays and weekends, as well as, hours outside of normal business hours.

    Minimum 1-year of customer or guest service management and/or education experience in a zoo, aquarium, theme park or hospitality setting required.

    **Licenses & Certifications**

  • GRANT PARK COFFEEHOUSE

    Assistant Manager

    2 weeks ago

    GRANT PARK COFFEEHOUSE Atlanta, United States

    **Benefits** · - We offer many great benefits, including **free early access to your pay** through Homebase. · **Responsibilities**: · *Train, coach, and develop employees and team leaders *Delegate tasks to team and provide follow-up *Hold team accountable for their performance; ...

  • Stoner's Pizza | ZSC Enterprises

    Assistant Manager

    6 days ago

    Stoner's Pizza | ZSC Enterprises Atlanta, United States

    The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store. · As the day-to-day operator of the store, th ...

  • The Integral Group LLC

    Assistant Property Manager

    2 weeks ago

    The Integral Group LLC Atlanta, United States

    **Specific Duties and Responsibilities**: · **A. Accounts Receivable** · 1. Accept and accurately post rent and other payments in Yardi. · 2. Ensure residents are correctly set up to use online, electronic and WIPS payment · 3. Address late rent payments by closely following IPM ...

  • LG Chem

    Procurement - Assistant Manager

    1 week ago

    LG Chem Atlanta, United States

    ABOUT THE LG CHEM FAMILY OF COMPANIES · With 50,000 patents, 20,000 employees and 58 locations worldwide, LG Chem is one of the largest science and chemical companies in the world. With its rapid growth, LG Chem endeavors to become a 'Global Top 5 Chemical Company' with a balance ...

  • Hardee's - Atlanta, GA

    Assistant General Manager

    2 weeks ago

    Hardee's - Atlanta, GA Atlanta, United States

    The Assistant General Manager (AGM) supports the General Manager (GM) in directing the daily operations of a Hardee's restaurant in support of the Brand Vision, Mission, and Promise while role modeling CKE's Core Values. The AGM assists in ensuring compliance with company standar ...

  • Related

    Assistant Community Manager

    4 days ago

    Related Atlanta, United States

    **Responsibilities**: · Are you looking for an opportunity to grow your leadership skills through training and development? Are you looking to find more than just a job - rather a career filled with purpose? · If so, we are looking for you to join our team as an **Assistant Commu ...

  • Elk Head Clothing

    Sales Assistant Manager

    6 days ago

    Elk Head Clothing Atlanta, United States

    Elk Head Clothing is seeking a dynamic individual to join our team as a full or part-time Sales Assistant Manager at our location on the second floor of Ponce City Market. If you're outgoing, fashion-forward, and thrive in a fast-paced environment, we want to hear from you · **Re ...

  • Colliers

    Assistant Property Manager

    6 days ago

    Colliers Atlanta, United States

    Make your next move an expert one. · At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities. · Why Colliers? · Our enterprising environment needs you ...

  • Stellar Enterprises

    Market Manager Assistant

    4 days ago

    Stellar Enterprises Atlanta, United States

    Location: Greater Greifswald area | Contract type: Full-time, permanent | Job ID: 844537 · What you'll be doing with us: · Do you want to take on responsibility as a leader and contribute to a culture of appreciation? Then support the store management in our REWE market with all ...

  • Gus's World Famous Fried Chicken | Chamblee and Sandy Springs, GA

    Assistant Manager

    5 days ago

    Gus's World Famous Fried Chicken | Chamblee and Sandy Springs, GA Sandy Springs, United States

    We are looking for an organized and goal-oriented Assistant Manager to help oversee the running of our restaurant. To be successful as an AM you should have excellent communication skills and a passion for customer service. · In addition to earning a salary, there is potential fo ...

  • Nexus Innovations

    Team assistant in quality management

    4 days ago

    Nexus Innovations Fulton, United States

    Data-driven innovations are the innovations of the future. We, Digital Realty Company, as the provider of the world's largest data center platform, are convinced of this. We create connections that matter: In 20 countries on six continents, we offer carrier- and cloud-neutral dat ...

  • Tecovas

    Full-time Assistant Store Manager

    3 weeks ago

    Tecovas Atlanta, United States Full time

    Tecovas is the first direct-to-consumer western brand, founded with the simple goal of making the world's best western boots, apparel and leather goods - and selling them at a fair price. Tecovas is passionate about offering an incredible customer experience for first-time boot b ...

  • Pinnacle Fit Clubs Llc

    Assistant Manager

    2 weeks ago

    Pinnacle Fit Clubs Llc DeKalb, United States

    The** Assistant Manager** will be responsible for assisting in the oversight of gym operations to ensure an exceptional Judgement Free member experience as well as a financially successful club. · **Essential Duties and Responsibilities** · - Assist in recruiting, hiring, trainin ...

  • Phoenix Industries

    An Assistant Store Manager is a person who helps manage a retail store

    4 days ago

    Phoenix Industries Atlanta, United States

    DOUGLAS is the leading omnichannel provider for premium beauty in Europe. The company inspires its customers to live their own kind of beauty by offering a unique range of products online and in approximately 1,850 stores. DOUGLAS is the preferred partner for brands and offers a ...

  • Omega Ventures

    Assistant to the Head of Plant and Maintenance Management

    4 days ago

    Omega Ventures North Druid Hills, United States

    The DB InfraGO AG, as a rail infrastructure company of Deutsche Bahn with over employees, is responsible for the approximately kilometer long rail network. This puts us at the forefront of European railway infrastructure operators for passenger and freight transport. As an innova ...

  • Infinity Ventures

    Market Manager Assistant

    4 days ago

    Infinity Ventures Glendale Colony, United States

    Location: 30453 Hannover, Wunstorfer Str. 26 | Contract type: Full-time, permanent | Job ID: 833573 · What you'll be doing with us: · As a leader, you want to take on responsibility and contribute to a culture of respectful leadership? Then support the store management at our REW ...

  • Big Cheese Pizza

    Assistant Manager

    5 days ago

    Big Cheese Pizza Clayton, United States

    We are looking for amazing people that focus on a great customer experience, great food, are dependable, move with urgency and want to work. · Qualities desired: · - Management Experience · - Pizza Making Experience · - Neat and friendly · - Dependable and prompt · - Organized · ...

  • Ashley Stewart

    Ft Assistant Manager

    3 weeks ago

    Ashley Stewart Forest Park, United States

    I. Position Summary · **Position Overview**: · The Assistant Manager is responsible for the execution of all operational, merchandising and managerial functions that occur within the store during their assigned shift. In the absence of the Store Manager, the Assistant Manager wil ...

  • Concessions International

    Assistant Manager

    3 weeks ago

    Concessions International Atlanta, United States

    Purpose of Position: · Support the operation to deliver Superior Guest Service by performing duties which includes: completing guest transactions, assisting with food preparation and cooking, and cleaning. Assist unit management with monitoring daily operations and lead employee ...

  • Omega Ventures

    Market Manager Assistant

    4 days ago

    Omega Ventures Clayton, United States

    Location: 76689 Karlsdorf-Neuthard | Contract Type: Full-time, permanent | Job ID: 801704 · What you'll be doing with us: · As a leader, you want to take on responsibility and contribute to a culture of respectful leadership? Then support the store management at our REWE Becker O ...