- Have at least 2 years' professional experience in Customer Service/ Call Center environment.
- Full time position 8:30 – 5:00 PM EST Monday – Friday
- Must be bilingual, fluent in Spanish and English, read, write and converse in both Spanish and English.
- Must have both oral and written communication skills.
- Must have experience answering the phone proficiently and professionally.
- Must be able to respond to client's inquiries.
- Must be able to follow up on customer calls.
- Must be able to identify and escalate priority issues.
- Must be able to handle all outbound and inbound calls for the Call Center.
- Must have Microsoft and Adobe experience.
- Must be able to pass a background check/ government clearance.
- Must have maximum experience in a high-volume call center environment.
- Must have a high school diploma or higher.
- Must have minimal experience in skip trace.
- Must have soft phone experience.
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Bilingual Call Center Analyst
1 week ago
Clark Creative Solutions, LLC Silver Spring, United StatesJob Overview: · We are seeking a highly motivated and customer-oriented Bilingual Call Center Representative to join our team. As a Bilingual Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great ...
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Call Center Analysts
1 day ago
Magadia Consulting Inc Silver Spring, United StatesThis is a contract Call Center full time position for a bilingual (fluent in Spanish and English) Call Center Analyst. This person will manage a large number of inbound and outbound calls and emails in a timely manner. This person will perform address research, locate client info ...
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Call Center Analysts
1 week ago
Magadia Consulting Inc Silver Spring, United StatesThis is a contract Call Center full time position for a bilingual (fluent in Spanish and English) Call Center Analyst. This person will manage a large number of inbound and outbound calls and emails in a timely manner. This person will perform address research, locate client info ...
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Bilingual Call Center Analyst
1 day ago
Clark Creative Solutions LLC Silver Spring, United StatesWe are seeking a highly motivated and customer-oriented Bilingual Call Center Representative to join our team. As a Bilingual Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for ...
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Bilingual Call Center Analyst
8 hours ago
Clark Creative Solutions Silver Spring, United StatesJob Description · Job DescriptionWe are seeking a highly motivated and customer-oriented Bilingual Call Center Representative to join our team. As a Bilingual Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients ...
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Bilingual Call Center Analyst
1 day ago
Clark Creative Solutions Silver Spring, United StatesJob Description · Job DescriptionWe are seeking a highly motivated and customer-oriented Bilingual Call Center Representative to join our team. As a Bilingual Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients ...
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Enterprise Integration Solution Architect
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Hewlett Packard Spring, United States**Job Summary** · As an Enterprise Integration Solution Architect, you will be responsible for designing, developing, and implementing complex integration solutions using the MuleSoft Platform. You will work closely with clients, business units, and other developers to understand ...
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Clinical Research Manager Ii
11 hours ago
The Henry M. Jackson Foundation for the Advancement of Military Medicine Silver Spring, United StatesOverview: · **Join the HJF Team** · HJF is seeking a **Clinical Research Manager II** to oversee the Naval Medical Research Command (NMRC) Clinical Trials Center (CTC) research portfolio. Work includes coordinating activities with higher-level managers, supervising and assisting ...
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Clerk, Sims
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Spring Independent School District Spring, United States**Days per Year**: 226 · **Min**: $31,025 · **Mid**: $36,504 · **JOB TITLE: Clerk** - SIMS · **REPORTS TO**: Campus Principal & Assistant Superintendent of Federal and State Compliance · **WAGE/HOUR STATUS**: Nonexempt · **PAY GRADE**: Para 5 · **PRIMARY PURPOSE**: · The Student ...
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OPEN Health Bethesda, United StatesJob Description · Job DescriptionJob Summary · Senior Research Analysts, Psychometrics, Patient Centered Outcomes (PCO) Senior Research Analysts, Psychometrics, in the Patient Centered Outcomes (PCO) team, are essential contributors working across a range of projects which are co ...
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Open Health Bethesda, United StatesJob Summary · Senior Research Analysts, Psychometrics, Patient Centered Outcomes (PCO) · Senior Research Analysts, Psychometrics, in the Patient Centered Outcomes (PCO) team, are essential contributors working across a range of projects which are conducted for our pharmaceutica ...
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Support Center Analyst
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Decision Point Reston, United StatesSupport Center Analyst · ID · Job Locations · US · Category · Information Technology · Type · Regular Full-Time · Overview · DecisionPoint is seeking a · Support Center Analyst · as a full-time position to provide end-user support to the Department of Interior, Bureau ...
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Security Operations Center Analyst
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Insight Global Lanham, United StatesInsight Global is hiring a Hybrid SOC Analyst in support of the IRS. You will be required to go onsite once a week to Lanham, MD, working core shift hours. · Job Title: Senior SOC Analyst · Location: Hybrid - 1x a week onsite in Lanham, MD. · Employment Type: 6-month contract to ...
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Administrative Specialist
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National Institutes of Health Bethesda, United States**Position Type**: · Contract position at the National Institutes of Health (NIH) · **Position Title**: · Administrative Specialist / Management Analyst [Contractor] · **Position Description**: · The NIH Clinic Center is looking to hire talented administrative support to assist t ...
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Bioinformatics Analyst I
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Frederick National Laboratory Bethesda, United States**Bioinformatics Analyst I** · Job ID: req3931 · Employee Type: exempt full-time · Division: Bioinformatics and Computational Science · Facility: NIH · Location: NIH Campus 9000 Rockville Pike, Bethesda, MD 20892 USA · Accountability, Compassion, Collaboration, Dedication, Integr ...
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National Speech Language Therapy Center Bethesda, United States**Who we are**: · National Therapy Center is a minority-owned, family-friendly practice that opened in 1990. We specialize in working with children with various speech, language, motor, and cognitive disorders and learning challenges. Our team of over 50 therapists are experience ...
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IT Service Desk Analyst Tier 2
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RIVA Solutions Inc. Bethesda, United StatesTitle**:IT Service Desk Tier 2 Analyst** · Location: Bethesda, MD and/or Rockville, MD · Terms: Full-time · Clearance: Public Trust · Travel: 0-20% · Education: BA/BS degree and 5 years of experience · **_ RESULTS. INNOVATION. VALUES. ACCOUNTABILITY._** · That's RIVA. Our employe ...
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Healthcare Business Process Analyst
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KMRG, LLC Bethesda, United States**ROLE** · We are seeking an experienced Healthcare Business Process Analyst to support the National Institute of Health, Clinical Center (NIH-CC) Department of Health and Human Services (HHS). · **RESPONSIBILITIES** · - Support NIH using government platforms such as ITAS or CGE ...
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Healthcare Management Analyst
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KMRG, LLC Bethesda, United States**ROLE** · We are seeking an experienced Healthcare Management Analyst to support the National Institute of Health, Clinical Center (NIH-CC) Department of Health and Human Services (HHS). · **RESPONSIBILITIES** · - Support NIH using government platforms such as ITAS or CGE · - Co ...
Call Center Analysts - Silver Spring, United States - MAGADIA CONSULTING INC
Description
Job Description
Job DescriptionThis is a contract Call Center full time position for a bilingual (fluent in Spanish and English) Call Center Analyst. This person will manage a large number of inbound and outbound calls and emails in a timely manner. This person will perform address research, locate client information, and keep a record of all conversations in our call center database, in a comprehensible way.
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