Client Support Specialist for An Hoa in Richmond - Pecan Grove, United States - Goodwin and company

Goodwin and company

Verified Company

Pecan Grove, United States

4 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

We are seeking a Client Support Specialist to join our growing team.

You will be performing a wide range of administrative and general office support activities onsite at one of the HOA communities we manage.

Perform quality work within deadlines; effectively communicate with other employees, homeowners, board members, vendors, and customers, delivering excellent and professional service, work independently while understanding the necessity for communicating and coordinating work efforts with other employees and clients.

Assist the Community Manager in managing the daytoday operations of Community Associations in accordance with management agreement and the Community Association's policies, procedures, and board directives
Update and maintain community websites and webpage
Coordinate and communicate with vendors to ensure timely completion of maintenance and improvement projects
Solicit bids for repair work as needed or for special projects; request work orders for emergency services and/or repairs
Create bid comparison spreadsheets
Distribute and program access control devices
Assist with the preparation of all materials for board and annual membership meetings
Attend the association's annual meeting and distribute materials at the annual membership meetings
Attend association regular board meetings as needed
Coordinate eblasts and exercise good communication skills
Maintain good rapport with Client Managers, Board of Directors, Homeowners, Residents and Vendors; respond promptly to all requests and in accordance with company policy
Monitor and maintain information regarding deed restriction violations, homeowner communications, maintenance needs and situations within the community
Respond to all staff members in a timely manner and in accordance with company policy
Special projects and other duties as assigned