Jobs
>
Peabody

    Export Customer Service Agent - Peabody, United States - Expeditors International

    Expeditors International
    Expeditors International Peabody, United States

    Found in: Lensa US 4 C2 - 6 days ago

    Default job background
    Description

    **Export Customer Service Agent**

    795 Jubilee Dr, Peabody, MA 01960, USA

    Full-time

    **Company Description**

    Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder

    Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

    15,000 trained professionals

    250+ locations worldwide

    Fortune 500

    Globally unified systems

    **Job Description**

    **Scope of Position**

    Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Export Department.

    **Major Duties and Responsibilities**

    Ensure smooth and timely freight process flow

    Ensure accurate and timely data entry into our operational system

    Track and Trace Air Export files and reporting

    Use Workflows on daily basis

    Ensure arrival notices are communicated to overseas and customers

    Ensure accurate and timely client and Service Providers billing

    Interact with our customers in arranging their international shipments, meeting customer service standards

    Contribute to maintaining good relationships with suppliers (Airline carriers, trucking companies and others involved)

    Meet compliance at all times with internal and external regulations in accordance with government regulations

    Understand department process flow, looking for best practices to improve operational efficiency and productivity

    Ensure all customers standard operating procedures are in place and updated

    Meet KPI standards in accordance with the Companys procedure

    Overseas communications, timely responses to emails and requests (internal and external)

    **Qualifications**

    6 months to 1 year related experience and/or training; or equivalent combination of education and experience

    Understanding of air documentation process a plus

    Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results

    Pro-active, strong organizational skills

    Good computer skills (Excel, Word, PowerPoint)

    IATA certification (preferred)

    Fluent in English

    **Additional Information**

    Expeditors offers excellent benefits

    Paid Vacation, Holiday, Sick Time

    Health Plan: Medical, Prescription Drug, Dental and Vision

    Life and Long Term Disability Insurance

    401(k) Retirement Savings Plan

    Employee Stock Purchase Plan

    Training and Personnel Development Program

    All your information will be kept confidential according to EEO guidelines.

    **Job Location**

    Export Customer Service Agent

    795 Jubilee Dr, Peabody, MA 01960, USA

    Full-time

  • Sonesta International Hotels

    Guest Service Agent

    Found in: Lensa US 4 C2 - 5 days ago

    Sonesta International Hotels Danvers, United States

    Job Description Summary · The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. ...

  • Expeditors International

    Customer Service Agent, Air Export

    Found in: Lensa US 4 C2 - 6 days ago

    Expeditors International Peabody, United States Part time

    **Customer Service Agent, Air Export -Nights (Part-Time)** · 795 Jubilee Dr, Peabody, MA 01960, USA · Part-time · **Company Description** · Were not in the shipping business; were in the information business - Peter Rose, Expeditors Founder · Global supply chain management i ...

  • Ethosvet

    Customer Service Agent

    Found in: Lensa US 4 C2 - 5 days ago

    Ethosvet Winchester, United States

    **Ethos Veterinary Health** · **Customer Service Agent** · **Client Care - Woburn, MA - Full Time** · **Summary:** The **Customer Service Agent** is tasked with delivering superior care for our clients and referring veterinarians while developing relationships with the hospita ...

  • Hornblower - City Experiences

    Guest Service Agent

    Found in: ClickTrader US C2 - 2 days ago

    Hornblower - City Experiences Boston, United States

    Boston Harbor City Cruises is seeking a Guest Service Agent for our operation in Boston. · Salary Range: $15/hr · About You: · This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System. · About the Opportunity: · We are currently seeking friendly ...

  • Ocean Havens

    Guest Service Agent

    Found in: ZipRecruiter Test10S US C2 - 9 hours ago

    Ocean Havens Boston, United States

    Job Description · Job DescriptionPosition: Guest Service Agent, Front Desk at Ocean Havens · Job Summary: The Guest Service Agent is responsible for providing exceptional customer service to guests of the Inn & Marina in Boston, Massachusetts. This is a full-time, hourly position ...

  • Wyndham Hotels & Resorts

    Guest Services Agent

    Found in: Lensa US 4 C2 - 5 days ago

    Wyndham Hotels & Resorts Somerville, United States

    ** Guest Services Agent** · Location: Somerville, MA, US, 02145 · Property Name: La Quinta by Wyndham Boston - Somerville Req Id: 15698 · La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Boston - Somerville location in Som ...

  • Claremont Companies

    Guest Service Agent

    Found in: Lensa US 4 C2 - 5 days ago

    Claremont Companies Arlington, United States

    Headquartered in Lakeshore Center in Bridgewater, Massachusetts, Claremont Companies is a privately owned and closely held real estate investment, development and asset management firm. Today, Claremont owns in excess of 60 real estate assets consist Guest Service, Agent, Suite, ...

  • Formlabs

    Customer Service Agent

    Found in: Lensa US 4 C2 - 5 days ago

    Formlabs Somerville, United States

    **Department:** Global Services · **Location:** Somerville, MAUser satisfaction lies at the heart of Formlabs success. The capabilities of our technology are growing rapidly, and so are the needs of our team. Were looking for: Our incredible Customer Support team connects with t ...

  • Wyndham Hotels & Resorts

    Guest Services Agent

    Found in: Lensa US 4 C2 - 5 days ago

    Wyndham Hotels & Resorts Andover, United States

    ** Guest Services Agent** · Location: Andover, MA, US · Property Name: La Quinta by Wyndham Boston-Andover Req Id: 14224 · La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Boston-Andover location in Andover , Massachusetts ...

  • Sixt

    Customer Service Agent

    Found in: Talent US C2 - 4 days ago

    Sixt Boston, United States Full time

    Customer Service Agent · Branches & Operations Vollzeit Boston Komm ins Team Orange, bei uns steht Kundenbegeisterung an erster Stelle Deine Rolle bei SIXT · Come Join the SIXT Boston Team. "Seeking a dynamic Customer Service Agent to join our luxury rental car company. Id ...

  • Claremont Companies

    Guest Service Agent

    Found in: Lensa US 4 C2 - 22 hours ago

    Claremont Companies Arlington, United States

    Job Type · Full-time · Description · Headquartered in Lakeshore Center in Bridgewater, Massachusetts, Claremont Companies is a privately owned and closely held real estate investment, development and asset management firm. Today, Claremont owns in excess of 60 real estate asset ...

  • FedEx

    Customer Service Agent

    Found in: Lensa US 4 C2 - 9 hours ago

    FedEx North Charleston, United States

    Job Duties Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Th Customer Service, Agent, Cust ...

  • Courtyard Boston Cambridge

    Guest Services Agent

    Found in: Lensa US 4 C2 - 3 days ago

    Courtyard Boston Cambridge Cambridge, United States

    Compensation Type: · Hourly · Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Fr ...

  • Wyndham Hotels & Resorts

    Guest Services Agent

    Found in: Lensa US 4 C2 - 5 days ago

    Wyndham Hotels & Resorts Salem, United States

    ** Guest Services Agent** · Location: Salem, NH, US, 03079 · Property Name: La Quinta by Wyndham Salem Req Id: 15218 · La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Salem location in Salem , New Hampshire . · **Job Sum ...

  • Hornblower Cruises and Events

    Guest Service Agent

    Found in: Talent US C2 - 3 days ago

    Hornblower Cruises and Events Boston, United States Part time

    Boston Harbor City Cruises is seeking a Guest Service Agent for our operation in Boston. · Salary Range: $15/hr · About You: · This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System. · About the Opportunity: · We are currently seeking frie ...

  • Wave Resort

    Guest Service Agent,

    Found in: Lensa US 4 C2 - 6 days ago

    Wave Resort Long Branch, United States

    ** Guest Service Agent, Wave Resort - Long Branch NJ** · **Job Category****:** Front Desk **Requisition Number****:** GUEST08374 Showing 1 location **Job Details** · **Description** · **Summary of Essential Job Functions** · Greet customers immediately with a friendly and sin ...

  • Stonebridge Companies

    Guest Service Agent

    Found in: Lensa US 4 C2 - 5 days ago

    Stonebridge Companies Watertown, United States

    City, State: · Watertown, Massachusetts Must be available evenings and weekends The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. · ESSENTIAL DUTIES ...

  • Hampton Inn & Suites

    Guest Service Agent

    Found in: Lensa US 4 C2 - 3 days ago

    Hampton Inn & Suites Watertown, United States

    City, State: · Watertown, Massachusetts · The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. · ESSENTIAL DUTIES AND RESPONSIBILITIES: · Operate the ...

  • Stonebridge Companies

    Guest Service Agent

    Found in: Jooble US O C2 - 3 days ago

    Stonebridge Companies Watertown, United States

    City, State: · Watertown, MassachusettsThe purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. · ESSENTIAL DUTIES AND RESPONSIBILITIES: · Operate the front ...

  • Softbank Investment advisers

    Customer Service Agent

    Found in: beBee S2 US - 3 weeks ago

    Softbank Investment advisers Boston, United States Full time

    · About ezCater · ezCater is the leading food for work technology company in the U.S, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. · Job Description · ezCater is the most trusted provider of corporate food solutions and is purpose ...