Meter Technician - Verona, United States - Augusta Water

Description

Start your career at Augusta Water today. Augusta Water provides quality water treatment and distribution, wastewater collection, and operates the Augusta County Regional Landfill.

We pride ourselves in protecting the public health and environment by providing superb water, sewer services, and solid waste disposal.

Augusta Water provides outstanding benefits for full-time employees:

• Affordable & Respected Health Insurance for only $10 a month for Employee Coverage

- (Plan coverage is also available for EE+Spouse and Children at an additional premium cost)

• Flexible Spending Account
• Dental Coverage
• Basic Life Insurance
• Supplemental Life Insurance
• Paid Holidays
• Sick Time
• Vacation Time (New hires are eligible for 40 hours upon employment)
• Educational Assistance ($25,000 Tuition Reimbursement, Continuing Education, and Apprenticeship Program)
• Longevity Increases
• Critical Illness Insurance
• Accident Insurance
• Whole Life Insurance
• Long Term Care Insurance
• Retirement with employer match. (VRS
• Virginia Retirement System)
• Equal Opportunity Employer

Thank you for your interest in a career opportunity with Augusta Water.

Equal Employment Opportunity

Pre-employment
All applicants are required to undergo a post-offer, pre-employment drug and alcohol screening. An offer of employment is contingent upon, among other things, satisfactory completion of this screening. Applicants who refuse to be tested for drug and alcohol screening will not be considered for employment.

**AUGUSTA WATER
**Job Description


DATE:
May 2023**
JOB TITLE:Meter Technician
FLSA:Non-Exempt


DEPARTMENT:
Administration
CATEGORY:Essential


REPORTS TO:
Meter Technician Supervisor


SUMMARY OF RESPONSIBILITIES
Timely collection of water meter data to ensure billing deadlines are consistently met.

Provide direct support to a customer service oriented culture by interacting with

customers and various departments to ensure resolution of any infrastructure and/or

customer needs.

**ESSENTIAL JOB FUNCTIONS
Daily Task and Customer Support

• Read, install, replace, and reprogram meters as needed to support department

mission of timely and accurate meter reading for customer billing.

• Maintain a professional appearance (uniform and vehicle).
• Communicate and provide information to customers/customer service as

needed regarding water service status (incl. service orders, turn on/off service,

deliver customer notices, etc).

• Prepare work order requests for installations, repairs, or maintenance to

address infrastructure and/or customer needs.

• Communicates with Engineering, Customer Service, and Field Office

Departments as needed regarding customer related issues and concerns.

• Assists Augusta Water customers to resolve questions and/or concerns about

their service.

• Assign service location information (read sequences) and make

recommendations for improvements to efficiency.

• Performs administrative tasks as needed to ensure clear documentation

pertaining to meter, customer, and technical issues.

• Performs maintenance as required to maintain meter reading efficiency and

accuracy. This may include meter evaluation and testing, component

inspection repair and replacement, and pursuing warranty replacements.

Meter Program Support

• Maintains a current knowledge of meter measurement and reading

technology through interaction with Engineering and Field Staff and outside

training and conferences.

• Provide feedback to Supervisor regarding possible improves for efficiency and

cost controls.

• Provides detailed information to Supervisor and/or Engineering, and Customer

Service Departments needed for statistical evaluation of meter equipment

reading and/or performance issues.

• Provide support for meter testing activities as required in conjunction with

Engineering Department programs.

• Collect meter data as needed.

WORKING CONDITIONS

• Regularly works in outside weather conditions.
• Subject to contact with liquid water, wastewater and vapors, hazardous

materials, and blood borne pathogens while performing duties. Occasional

exposure to dust, fumes, noise, and heights. Frequently exposed to extreme

heat/cold and uneven terrain.

• Continuous sitting and driving a motor vehicle. Frequent sitting, standing,

walking, twisting, climbing, stooping/bending, kneeling, grasping, and driving.

Occasional lifting (up to 50 pounds without assistance), carrying (up to 50

pounds without assistance), pushing, pulling, crawling, reaching, and repetitive

movements.

• Required to work irregular schedules on an as needed basis, which includes

overtime, night duty, weekends, and holidays. Subject to call-in for emergency

assignments.

**EMPLOYMENT CONDITIONS

• Pre-employment drug and alcohol test
• Pre-employment physical
• Pre-employment driving record review
• Annual driving record review
• Subject to a random drug and/or alcohol