Technical Training Manager, New Tech - Hayward, United States - Volvo Group

Volvo Group

Verified Company

Hayward, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Transport is at the core of modern society.

Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What you will do:

We are hiring a
Technical Training Manager, New Technologies.

In this position, you will be responsible for supporting the uptime of the rapidly growing rolling electric vehicle fleet in North America.

Facilitate electrical vehicle (EV) technical training courses for service technicians of the Volvo Trucks and Mack Trucks dealer network and select fleet customers in the US and Canada.

Manage the day-to-day operations of the regional technical training center for the Group Trucks North America's (GTNA) training Academy (Trucks Academy).

Your responsibilities in this role will include (but not limited to):

Facilitate in-person and virtual training courses in alignment with corporate communication and brand policies, guidelines, strategies, images, and messaging to drive the ultimate Volvo Trucks and Mack Trucks dealer and customer experience.
Facilitate training for function, safety, diagnosis, repair, replacement and maintenance of all Volvo Trucks and Mack Trucks and proprietary components.
Be familiar with function, repair, and maintenance of thirdparty vendor components in Volvo Trucks and Mack Trucks.
Manage the maintenance, repairs, and professional appearance of assigned training center facility to include equipment, components, tooling, workshop and classroom, course materials and supplies.
Work with other members of the Trucks Academy to design and develop training content.
Participate in trainthetrainer events to learn new course content and delivery methodologies.
Partner with members of Dealer Development to ensure dealers are in compliance with the safety protocols, necessary equipment, and special tooling requirements to service EVs as outlined in the EV Dealer Requirements.
Adopt new learning technologies as they become available and are integrated into the curriculum and delivery platforms.
Master competency in Mack Trucks and Volvo Trucks operations, maintenance, diagnostics and repair of all chassis, powertrain, and vendor systems.
Achieve and maintain Volvo Trucks and Mack Trucks Master Tech certification.
Travel domestically and internationally to facilitate onsite training courses at dealer locations, customer facilities and other Trucks Academy training centers.
Actively pursue and participate in training and education activities that improve technical product knowledge and presentation/facilitation skills.
Other duties as assigned.

Who are you?:

Do you dream big? We do too, and we are excited to grow together.

In this role, you will bring:

Critical Competencies:

Customer Focus
Communicates effectively
Builds Networks
Action Oriented
Collaborates
Drives Results
Standing Alone
Self-Development
Technical Learning
Peer Relationship
Perseverance
Integrity and Trust
Learning on the Fly

Education/Experience:

You have an AA in Diesel Technology or equivalent relevant experience
You have a certification in Electric Vehicle diagnosis, repair, and maintenance
ASE Master technician certification or OE equivalent preferred
ASTD Master Trainer certification or equivalent

What else?

Frequent domestic travel is required, around 50%.

What's in it for you?:

We offer a solid package of compensation and benefits, plus you will enjoy:

Competitive base salary
Company bonus
Comprehensive health benefits
401(K) with company match, as well as additional automatic company contribution
Culture with a passion for Diversity, Equity, and Inclusion for all
Aggressive approach to Sustainability
Flexible work environment

weeks of annual vacation

Global organization with expansive career growth opportunities
Volvo Group University for professional and personal development
Workplace health/wellness, and reimbursement programs

At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company's growth.

For this position, the base salary range is set at $93,585 - $115,605, and where applicable, bonus eligible.

The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work-related knowledge, certifications, skills, education, and experience.

In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.

Ready for the next move?:

We believe in the importance of diversity and inclusiveness to make us a stronger and better organization. The motivation and passion to support our customers set us apart from others that want to be li