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    Customer Service Specialist - Columbia, United States - Cool Care Heating, Air, Plumbing & Refrigeration

    Cool Care Heating, Air, Plumbing & Refrigeration
    Cool Care Heating, Air, Plumbing & Refrigeration Columbia, United States

    4 weeks ago

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    Description

    Job Description

    Job Description

    *** PLEASE DO NOT CALL OUR OFFICE DIRECTLY ***

    Cool Care Heating & Air is a family-owned heating and air conditioning company that has proudly served Columbia's residents and businesses for over 20 years We have built our reputation on our dedication to doing whatever it takes to make our customers happy through honest and ethical service.

    Currently, we have an immediate opening for an experienced Customer Service Specialist to join our phenomenal team

    What We Offer:

    • Paid holidays and paid time off
    • Medical insurance - 75% employee contribution
    • Supplemental insurance options
    • Professional development
    • Employee appreciation events

    Work Hours: Monday through Friday, 9:00 am - 5:30 pm

    Pay Range: $ $22.00 per hour depending on experience

    Required Qualifications:

    • High school diploma or GED
    • 2 years of experience in a similar role
    • Advanced computer and customer service skills
    • Impeccable phone etiquette
    • Ability to multi-task and stay organized within a fast-paced environment

    Preferred Qualifications:

    • 1 year of dispatching experience
    • Knowledge of the HVAC industry
    • Scheduling experience for HVAC, Plumbers, and/or Electricians


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