Jobs
>
Pittsburgh

    Security Operations Center Dispatcher - Pittsburgh, United States - Highmark Health

    Highmark Health
    Highmark Health Pittsburgh, United States

    4 weeks ago

    Highmark Health background
    Description

    Company :
    Highmark Health


    Job Description :

    JOB SUMMARY
    This job is responsible for the multiple monitoring and communications functions for the Highmark Health Security Operations Center.

    Monitors CCTV and Card Access Systems and Alarms, receives telephone and radio calls and dispatches staff to routine and emergency situations utilizing the centralized dispatch system.

    Performs electronic queries for vehicle registration, warrant information and sex offender registration status as requested.


    ESSENTIAL RESPONSIBILITIES
    Monitor and review of the CCTV system.
    Dispatch required resources as necessaryupon discovering issues via CCTV monitoring.
    Review video as requested.

    Record all calls for service within the electronic dispatch system.

    Records should include the categorized type of request, demographic information on the requestor, location of the call, officer assigned to the call, officer's dispatch time, on scene time and completion time as well as any other pertinent information included within the narrative and associated with each call.

    Dispatch all calls for service via radio. Maintain two-way radio communications and respond to officer's needs as requested.

    Receive calls for service and dispatch appropriate personnel to respond.
    Calls or alarms may originate by telephone call, radio or automated systems. Observe activity on the CCTV monitors and intervene when necessary.

    Monitor and respond to various forms of inbound communications and alarm systems.
    This includes, but is not limited to the radio frequency, telephones, access control system alarms and other outside sources.

    Other duties as assigned.


    EDUCATION
    Required

    High School Diploma/GED

    Substitutions

    None

    Preferred

    Associate's Degree in Criminology


    EXPERIENCE
    Required

    • 3 years in Communications or Security
    Act 73 FBI fingerprint background check needed upon hire.

    Preferred

    None


    LICENSES AND CERTIFICATIONS
    Required

    None

    Preferred

    APCO Certified Public Safety Telecommunicator


    SKILLS
    Microsoft Office

    Prioritizing

    Communication Skills

    Language (Other than English)

    None

    Travel Required

    0% - 25%

    PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

    Position Type

    Office-Based

    Teaches / trains others regularly

    Rarely

    Travel regularly from the office to various work sites or from site-to-site

    Never

    Works primarily out-of-the office selling products/services (sales employees)

    Never

    Physical work site required

    Yes


    Lifting:
    up to 10 pounds

    Constantly


    Lifting: 10 to 25 pounds

    Rarely


    Lifting: 25 to 50 pounds

    Rarely

    Disclaimer:

    The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title.

    It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.


    Compliance Requirement:

    This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.


    As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.

    In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.

    Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct.

    This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.


    Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law.

    Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

    EEO is The Law

    Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( )

    We endeavor to make this site accessible to any and all users.

    If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

    For accommodation requests, please contact HR Services Online at

    California Consumer Privacy Act Employees, Contractors, and Applicants Notice


    Req ID:
    J241655
  • Novus Group

    Operations Center Specialist/Dispatcher

    2 weeks ago

    Novus Group Pittsburgh, United States

    Job Description · Job DescriptionNovus Group seeks an Operations Center Specialist/Dispatcher for a contract-to-hire position with an outstanding, stable employer of choice Pittsburgh, PA. (Must be able to work on-site at the North Shore location).Pay rate up to $25.00 per hour b ...

  • Live Nation

    Command Center Dispatcher

    2 weeks ago

    Live Nation Burgettstown, United States

    Job Summary: · WHO ARE WE? · Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 50 ...

  • LIVE NATION ENTERTAINMENT INC

    Command Center Dispatcher

    2 weeks ago

    LIVE NATION ENTERTAINMENT INC Burgettstown, United States

    Job Summary: · WHO ARE WE? · Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 50 ...

  • University of Pittsburgh

    Police Communication Supervisor

    2 weeks ago

    University of Pittsburgh Pittsburgh, United States Full time regular

    Public Safety-Pennsylvania-Pittsburgh-( The primary purpose of the police communication supervisor position is to provide supervision, guidance, and training to police dispatchers. Impact the effectiveness of Public Safety through radio communications, telephone communications, a ...

  • University of Pittsburgh Medical Center

    Public Safety Dispatcher

    2 weeks ago

    University of Pittsburgh Medical Center Pittsburgh, United States

    Purpose: · Responsible for the multiple monitoring and communications functions for the Public Safety and Facilities/Maintenance departments. Handles the facility work order system and related functions. Receives work order requests, issues work orders, monitors systems and alarm ...

  • UPMC

    Public Safety Dispatcher

    4 weeks ago

    UPMC Pittsburgh, United States

    **Purpose:** · Responsible for the multiple monitoring and communications functions for the Public Safety and Facilities/Maintenance departments. Handles the facility work order system and related functions. Receives work order requests, issues work orders, monitors systems and a ...

  • The Salvation Army Eastern Territory

    ARC Dispatcher

    3 weeks ago

    The Salvation Army Eastern Territory Pittsburgh, United States

    Overview · The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in ...

  • The Salvation Army

    ARC Dispatcher

    3 weeks ago

    The Salvation Army Pittsburgh, United States

    Overview · The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in ...

  • UPMC

    Call Center Operator

    2 weeks ago

    UPMC Pittsburgh, United States

    The role of the call center operator is to provide excellent and courteous customer service skills to patients, staff and general public. Must be a team player and have good communication skills. This position has the responsibility and accountability for the accurate performance ...

  • University of Pittsburgh Medical Center

    Call Center Operator

    2 weeks ago

    University of Pittsburgh Medical Center Pittsburgh, United States

    The role of the call center operator is to provide excellent and courteous customer service skills to patients, staff and general public. Must be a team player and have good communication skills. This position has the responsibility and accountability for the accurate performance ...

  • Transdevna

    On-Site Dispatcher

    2 weeks ago

    Transdevna Pittsburgh, United States

    Pittsburgh Transportation Group is actively seeking to fill the position of a part-time an On-Site Dispatcher to assist with our daily transportation operation in Pittsburgh, PA. · We are looking for qualified individuals with transportation experience to provide excellent custom ...

  • Transdevna

    Dispatch Supervisor

    2 weeks ago

    Transdevna Pittsburgh, United States

    * Daily supervision of the shuttle operation service in a fast-paced environment. · * Dispatch all scheduled service in a timely and efficient manner in accordance with contract requirements, company policies and procedures and in compliance with the Collective Bargaining Agreeme ...

  • Transdevna

    Dispatch Supervisor

    2 weeks ago

    Transdevna Pittsburgh, United States

    * Daily supervision of the shuttle operation service in a fast-paced environment. · * Dispatch all scheduled service in a timely and efficient manner in accordance with contract requirements, company policies and procedures and in compliance with the Collective Bargaining Agreeme ...

  • University of Pittsburgh

    Police Communication Supervisor

    2 weeks ago

    University of Pittsburgh Pittsburgh, United States

    · Police Communication Supervisor · The primary purpose of the police communication supervisor position is to provide supervision, guidance, and training to police dispatchers. Impact the effectiveness of Public Safety through radio communications, telephone communications, auto ...

  • Quest Diagnostics Incorporated

    Collector, Drug

    2 weeks ago

    Quest Diagnostics Incorporated Pittsburgh, United States

    Category Per Diem and On Call Location Pittsburgh, Pennsylvania Job function Operations Job family Per Diem Examiner · Shift Day Employee type On Call Work mode Remote · Under the direction of the Branch Manager or Field Leader, the Collector's primary responsibility is to provid ...

  • Calfo Heating & Air Conditioning

    Customer Service Representative

    1 week ago

    Calfo Heating & Air Conditioning Pittsburgh, United States

    *If you read through this description and feel passionate that you're right for this role, please do not hesitate to email me directly ) to share why I should hire you. Your email WILL be read by an actual human · Are you looking for a career with a purpose? Do you want to be a ...

  • University of Pittsburgh

    Associate Software Consultant

    1 week ago

    University of Pittsburgh Pittsburgh, United States

    · Associate Software Consultant · The University of Pittsburgh's Center for Teaching and Learning is seeking to hire an Associate Software Consultant. · A strong candidate is a highly motivated, tech-savvy self-starter with experience performing in a customer service role with ...

  • The Junkluggers of Pittsburgh

    Operations Manager

    3 weeks ago

    The Junkluggers of Pittsburgh Pittsburgh, United States

    Job Description · Job DescriptionThe Junkluggers of Pittsburgh is seeking an Operations Manager for our headquarters in Etna, PA. We are seeking a motivated leader to ensure the mission of the Junkluggers is the focal point of the company: customer satisfaction, landfill diversio ...

  • Hitachi

    Senior Control Center Maintenance Engineer

    1 week ago

    Hitachi Pittsburgh, United States

    · Hitachi Rail is looking for an enthusiastic self-motivated Senior Control Center Maintenance Engineer who thrives in a fast-paced environment. The successful candidate is comfortable performing a wide range of tasks from administrative to strategic. The position is based in Pi ...

  • Swagelok Pittsburgh

    Warehouse Technician

    2 weeks ago

    Swagelok Pittsburgh Pittsburgh, United States

    Job Description · Job DescriptionSalary: $22 - $27/hour DOE · Swagelok Pittsburgh is seeking an energetic and motivated Warehouse Technician to join our team. With a reputation as a trusted provider of industry leading products and build-to-order solutions, we serve diverse secto ...