Dispatch/launch Coordinator - Houston, United States - Carlsen Mooring & Marine Services LLC
Description
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Role Objectives:
This position schedules and dispatches workers, work crews, equipment, and/or service vessels for conveyance of materials or freight or service or emergency needs, transmit assignment and track operations in progress.
Clear communication, and documentation with customers and managementKey Responsibilities:
- Submit service quotes to customers professionally and in a timely manner, according to company protocol.
- Task appropriate equipment and personnel, utilizing correct launch boat, crew, and location for each job.
- Utilize available equipment and programs (Ship Tracks/ Marine Traffic/ Ship Finder) to track vessel movements.
- Relay orders, messages, and information to/or from work crews, supervisors, accounting, and field personnel using computers, telephones and twoway radios.
- Schedule and dispatch people and vessels to appropriate locations according to customer requests, specifications, or needs.
- Record and maintain files and records of customer requests, work performed, expenses, inventory, and other dispatch related information for dispatch and accounting.
- Support/coordinate overall process for products.
- Ensure a clean and orderly work area at the end of each shift.
- Coordination with suppliers/vendors to make purchasing decision.
- Other duties and special projects as assigned.
Knowledge/Skill Requirements:
- Computer literacy
- Valid Driver's License
- Ability to acquire a TWIC within 60 days
- Time Management
- Service Orientation
- Organization
- Multi
- Task
Education/Experience:
- High school Graduate
- 12 related experience
- Ability to obtain a TWIC card required
Physical Requirements:
- Must be able to lift and carry equipment and supplies weighing up to 10 pounds.
- Requires repetitive motion, hearing, talking, grasping, sitting, bend, stoop and reach.
- Worker is required to have close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading, as well as peripheral vision, depth perception, and ability to adjust focus.
Working Conditions:
- Nearly always work indoors.
- Work near others, usually within a few feet
- May on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment.
- Requires repetitive motion including but not limited to talking, grasping, pointing, and sitting.
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