IT Support Specialist, Rockford - Loves Park, United States - Perfetti Van Melle

Perfetti Van Melle
Perfetti Van Melle
Verified Company
Loves Park, United States

1 month ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

OVERVIEW:


Perfetti Van Melle (makers of Mentos, Airheads, Dentyne, Trident and Bubblicious) is one of the world's largest manufacturers and distributors of confectionery and chewing gum with global brands that are being enjoyed in more than 150 countries worldwide.

We're currently seeking an enthusiastic
IT Support Specialist to join our growing team.


WHAT YOU WILL DO:


  • Coordinating events including security alerts with responsible support teams for analysis and actions.
  • Proactively following security alerts, incidents and problems to ensure monitoring logs can and will be analyzed for system behavior to enable fast resolutions.
  • Collaborating and supporting monitoring activities for both global and USA IT teams.
  • Supporting the Customer Solutions team in turnoverproduction activities to ensure the right monitoring will be implemented prior to the release to production.
  • Conducting regular health checks to ensure optimal IT security, service availability and performance.
  • Conducting preventative and proactive events analysis to ensure actions can be taken timely to prevent incidents and IT security risks.

WHAT WE NEED FROM YOU:


  • Certification, Associates or Bachelor's degree in IT related field such as Computer Science, Information Systems or Business Administration preferred
  • 12+ years of relevant work experience within IT infrastructure support teams
  • General End User Support Experience preferred
  • SolarWinds and Infra monitoring experience preferred
  • Knowledge of setting up remote access for users preferred
  • Ability to administer a 250+ node network including firewalls a plus
  • Ability to support networked printers and photocopiers preferred
  • Working knowledge of current communications devices and protocols, server and desktop technologies preferred
  • Excellent communicate both written and orally.
  • Ability to prioritize, utilize time management, and work cross functionally.
  • Ability to analyse system behavior to translate into actions.

WHAT WE OFFER:


At Perfetti Van Melle, we are committed to fostering a diverse, equitable, and inclusive workplace, where all individuals, regardless of background or identity, are valued, respected, and empowered to contribute their unique perspectives to the sweet success of our candy-loving community.

Additionally, we have a core value of
Care For Our People and we are proud to offer benefit programs that support our team members' goals and well-being including:


  • PTO package including vacation, sick, personal, and pay it forward time off
  • 13 paid holidays
  • 401k with Company Match up to 8%, ranking in the top 1% of the country
  • Annual Bonus potential and meritbased increases
  • Comprehensive Health Insurance
  • Annual wellbeing subsidy
  • 20 weeks Maternity & 12 weeks Paternity leave options
  • Sam's Club or Costco annual membership reimbursement
  • Tuition-Free College Program or Free Continued Education (BA, Masters, etc.)
  • Modest monthly candy allotment (Airheads, Airheads Xtremes, and Mentos)
  • Perfetti Van Melle, USA is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law._
More jobs from Perfetti Van Melle
See all jobs of Perfetti Van Melle