Front Desk Associate- Pm Ft - Centreville, United States - Newport Hospitality Group, Inc.

Newport Hospitality Group, Inc.
Newport Hospitality Group, Inc.
Verified Company
Centreville, United States

4 days ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
**Front Desk Associate

  • PM FT**:

SpringHill Suites Centreville:


5920 Trinity Pkwy, Centreville, VA, 20120:


Job Summary:

The Front Desk Associate

  • PM FT is responsible for providing exceptional customer service to guests, checking guests in and out of the hotel, answering phone calls, making reservations, and ensuring guest satisfaction. This position requires a high level of professionalism, attention to detail, and the ability to multitask in a fastpaced environment.

Key Responsibilities:


  • Greet guests in a friendly and professional manner
  • Check guests in and out of the hotel
  • Answer phone calls and make reservations
  • Handle guest complaints and ensure guest satisfaction
  • Assist guests with luggage and other requests
  • Maintain a clean and organized front desk area
  • Perform other duties as assigned by management

Qualifications:


  • High school diploma or equivalent
  • Prior experience in customer service or hospitality preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fastpaced environment
  • Proficient in Microsoft Office and other computer programs
  • Flexible schedule, including weekends and holidays

Physical Requirements:


  • Ability to stand for extended periods of time
  • Ability to lift up to 50 pounds
  • Ability to bend, stoop, and reach
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