Above Store Leader - Beaumont, United States - KFC
Description
Continue your career path buy joining our team At EMERGE you'll work and have fun at the same time, while accomplishing impressive results and building a great team.
You'll build relationships with great people and provide great customer service. If you're already a successful manager, you need to check out our (Area Coach) District Manager position. As a District Manager, you have the keys to multiple $1 million+ business (literally).And when you grow your team and the business by making our customers' day, you get rewarded in a big way.
The job duties include:
- \tManages, trains, and coaches General Managers
- \tDirects and assist with assigning employees as needed to ensure all aspects of service meet operational standards
- \tAdheres to and monitors management compliance of the employee handbook, policies and practices.
- \tTakes appropriate action to address employee issues and policy violations and immediately
- \tReviews employee and management work schedules in a timely manner to ensure continuous ability to properly serve guests in accordance with company policies and applicable law.
- \tMonitors multiple restaurant cost control procedures for food, labor, paper and inventory. Takes immediate corrective action when necessary.
- \tMonitors performance of vendors. Takes immediate corrective action when necessary.
- \tAudits units employment-related records and payroll records.
- \tReinforces the importance of placing guest needs first to management on a consistent basis.
- \tResponds to escalated guest requests and complaints in a respectful manner. Takes immediate corrective action when necessary.
- \tRecruits, interviews and hire management team members to achieve proper staffing levels.
- \tApproves compensation levels of employees and managers within company guidelines.
- \tPrepares all necessary operational reports for multiple drive-ins. Develops appropriate action plans to resolve unfavorable financial and/or sales trends.
- \tDevelops and implements a marketing plan for region.
Requirements:
- \tHigh school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred
- \tMinimum of three (3) years of restaurant management experience (QSR preferred), experience running shifts without supervision
- Multiunit supervision experience is preferred.
- \tKnowledge of recruiting, interviewing and selection practices
- \tKnowledge of federal and state labor laws as well as local health and sanitation laws and regulations
- \tLeadership and supervisory practices and skills; effective verbal and written communication skills
- Basic accounting and computer skills
- \tProblem solving, decision-making and conflict-resolution skills
- \tAbide by the company's appearance, uniform and hygiene standards
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