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Baton Rouge

    Store Front Clerk - Baton Rouge, United States - JM Test Systems

    JM Test Systems
    JM Test Systems Baton Rouge, United States

    1 week ago

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    Description
    JOB SUMMARY

    The Store Front Clerk is responsible for store front services at the Corporate Inside Sales / Rental location. He or she performs a variety of tasks including but not limited to greeting customers, pulling equipment, and updating logs. This position provides effective solutions to customer's needs and requirements, effectively communicates with customers, and develops client relationships through excellent customer service. This position supports company operations to foster excellence in executing JM Test Core Values, following all system protocols in compliance with those standards, (Quality, Safety) regulations and company policies.

    PRIMARY RESPONSIBILITIES AND ESSENTIAL TASK/DUTIES
    • Check status on equipment for customers
    • Give customer cost of products for calibration
    • Contacting customers for equipment pickup
    • Contacting customers twice a week who have not yet picked up equipment, and updating the log
    • Updating the BR Pick Up and Drop Off logs
    • Locate/pull customer equipment once invoice is received
    • Receive in rentals, or rental pick ups
    • Verifying customer contact and account information.
    • Walking new customers through the New Account form
    • Disinfect, label, and stamp incoming equipment then bringing to runner's shelf
    • Matching invoice with equipment for customer pick up and checking customer terms
    • Run credit card payments
    Abilities Required: Requires excellent customer service skills,interpersonal communication skills (both written and verbal), andorganizational skills. Must be able to establish and develop relationships withcustomers and vendors. Should be able to learn quickly, work in a fast pacedenvironment, multi task, and respond to customers with a sense of urgency. Willneed basic computer skills, as well as experience in Microsoft Office.

    Benefits:

    -STABILITY 40 years in business and NO LAYOFFS

    -Medical, Dental, Vision

    -401k with matching

    -HSA with employer contribution

    -Vacation, Sick, & Holiday pay (Off for major holidays)

    -Option for an alternative work schedule (off every 3rd Friday)

    Please visit our careers page to see more job opportunities.
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