Assistant Manager - Santa Clarita, United States - Dunkin' | Good Treats
3 weeks ago
Description
We are looking for an outstanding Assistant Manager to join our team
You will be working with a fun, positive, and efficient team to provide guests an experience that will keep them coming back each day.
We aim to establish and maintain a long-term close relationship with our guests, within our trade area by offering outstanding service, superior product quality, a broad range offering of beverages, donuts and sandwiches at affordable prices.
We have locations in:
Atwater Village, Burbank, Glendale, Santa Clarita, and Van Nuys
Responsibilities:
- TEAM ENVIRONMENT: Assist to recruit, hire, onboard and develop employees, communicate job expectations to employees; hold team members to accountable for their behavior and performance, addressing concerns promptly; support the development of team members.
- OPERATIONAL EXCELLENCE: Create and maintain a guest first culture in the restaurant; ensure all shifts are appropriately staffed to achieve guest service goals, maintain safe, secure, healthy environment by following and enforcing safety, food safety and sanitation guidelines, comply with all applicable laws.
- GUEST FOCUS: Understands and exceeds guest expectations.
- PROBLEM SOLVING AND DECISION MAKING: Identifies and resolves issues and problems.
- INTERPERSONAL RELATIONSHIPS AND INFLUENCE: Develops and maintains relationships with team.
You:
- Results and people oriented
- Works well with others, a team player
- Seeks ways to improve guest satisfaction; asks questions, commits to followthrough
- Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
- Sets and maintains high standards for self and others, acts as a role model
- Contributes to the overall team performance; understands how his/her role relates to others
- Consistently exceeds goals and expectations
What we offer:
- Flexible Schedules
- Growth and upward mobility
Requirements:
- 3+ years of restaurant management, team building, and operational experience
- Excellent written/ verbal communication skills
- 18 years or older
- High School Diploma or equivalent
- ServSafe Certified and Food Handler's Certificate
- Open availability, including nights and weekends
- Strong work ethic
REQUIREMENTS:
- Previous managerial experience preferred but not required
- Previous fast food/quick service restaurant experience required
- Topnotch customer service skills
- Strong verbal and written communication skills
- Excellent leadership skills
- Works well under pressure and is able to multitask
- Financial literacy and analytical/problem solving skills
- Access to a vehicle and a valid Driver's License required
- Ability to lift 50 lbs
- Must submit to a background check
Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.
We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day.
Good Treats, LLC. is proud to be an equal opportunity employer.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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