Jobs
>
Tampa

    Customer Care Team Member - Tampa, United States - Harte Hanks

    Harte Hanks
    Harte Hanks Tampa, United States

    3 weeks ago

    Default job background
    Description
    Do you enjoy streaming online, playing video games, or creating content for social media? Do people often ask you for assistance with troubleshooting their systems or when they are having connectivity issues? Are you comfortable providing remote support to others? If you answered yes to any of these questions, you may be ready to become a #Hartemate

    The Harte Hanks representatives provide remote and Onsite support to customers of our entertainment, transportation, and restaurant clients. You will enjoy this role if you are comfortable using multiple handheld, electronic devices, and are passionate about helping others.

    What's in it for You?
    • Hybrid work - 1 day in the office per week
    • Onsite Training Required
    • Growth opportunities
    • Great benefits including Medical, Dental, PTO, 401k Company Match and Tuition Reimbursement just to name a few
    • Join a global team with the stability of 100 years of experience and the flexibility and growth opportunities of a start-up
    What You Will Do
    • Handle client's customer service, technical support, billing, retention and product related inquiries with empathy and patience
    • Ask probing questions and use critical thinking to determine root cause of the issue
    • Clearly document the caller's inquiry, troubleshooting steps taken and resolution/next steps
    • Compose professionally written emails and follow proper escalation procedures
    • Educate and guide customers, of all technical skill levels, through troubleshooting processes using multiple web-based tools
    What You Bring
    • Navigational skills with a Windows 10 Operating system
    • Strong customer service skills
    • Analytical thinking and problem-solving
    • Ability to navigate multiple windows and applications to provide accurate information to end user
    • Ability to work flexible shifts based on business needs
    • Familiarity with troubleshooting iOS (iPhone/iPad), Android (Handset/Tablet), Gaming Consoles (Xbox, PlayStation), Smart TVs (Samsung, Vizio, Amazon), Streaming Devices (Roku, Firestick) and Computer Browsers (Firefox, Chrome)
    What You Will Need
    • Must be willing to commute to our onsite office located at 360 Central Ave Suite 350, St. Petersburg, FL 33701
    • Personal Windows 10 Operating System required with webcam and USB headset (equipment not provided when you work off site)
    • Must pass all assessments, system checks, drug screen, and background checks
    • High school diploma or equivalent
    • Ability to communicate through verbal and written English
    Measurements of Your Success
    • Agents are held to but not limited to metrics such as
      • Attendance
      • Schedule / Adherence
      • (AHT) Average Handle Time
      • (QA) Quality Scores
    Who We Are

    Harte Hanks is a global marketing services firm specializing in multi-channel marketing solutions that connect our clients with their customers in powerful ways. Experts in defining, executing, and optimizing the customer journey, Harte Hanks offers end-to-end marketing services including consulting, strategic assessment, data, analytics, digital, social, mobile, print, direct mail and contact center. From visionary thinking to tactical execution Harte Hanks delivers smarter customer interactions for some of the world's leading brands.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
  • Yogurtology Citrus Park

    Team Member

    1 week ago

    Yogurtology Citrus Park Tampa, United States

    Yogurtology | Premiyum Self-Serve Frozen Yogurt - Citrus Park location · Yogurtology is looking for fun, reliable, self-motivated individuals to join our team · Duties include but not limited to: · - Customer Service · - Cashier · - Detail Cleaning · - Food handling · - Food prep ...

  • Facilities Services Corp of Florida

    Janitorial Team Member

    2 weeks ago

    Facilities Services Corp of Florida Tampa, United States

    IF YOU ARE YOU PASSIONATE ABOUT PROVIDING EXCELLENT JANITORIAL SERVICE PLEASE APPLY WE ARE SEEKING HIGHLY EXPERIENCED, TRUSTWORTHY AND DEPENDABLE TEAM MEMBER, FOR PART TIME POSITIONS IN THE ROCKY POINT AREA OF HILLSBOROUGH COUNTY. · We are a faith-based company passionate and ded ...

  • Mighty Quinn's Barbeque

    Foh Team Member

    4 days ago

    Mighty Quinn's Barbeque Tampa, United States

    **Job Title**: Front-of-House Team Member (Counter Service/Cashier) · **Position Types**: Part-Time, Full Time · **Schedule**: Flexible Day & Evening Shifts · **Experience**: Prior experience a bonus, but not required · **Pay**: upto $17 an hour · **Position Summary**: · As a Fro ...

  • Buddy Brew Coffee

    Cafe Team Member

    4 days ago

    Buddy Brew Coffee Tampa, United States

    Join our team at Buddy Brew Coffee, a specialty coffee company, and become a key player in delivering exceptional coffee experiences to our guests. We are currently seeking a passionate and customer-focused individual to fill the position of Barista. · **Responsibilities**: · - G ...

  • Chick-fil-A

    Front of House Team Member

    1 week ago

    Chick-fil-A Tampa, United States

    At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are respons ...

  • Seminole Gaming

    Count Team Member I

    1 week ago

    Seminole Gaming Tampa, United States

    Overview: · Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features h ...

  • The Sports Facilities Companies

    Guest Services and Events Team Member

    1 week ago

    The Sports Facilities Companies Hillsborough, United States

    **GUEST SERVICES & EVENTS TEAM MEMBER - Iron Peak Sports & Events** · **Sports Facilities Management, LLC** · - LOCATION: Hillsborough, NJ_ · **DEPARTMENT: OPERATIONS** · **REPORTS TO: DIRECTOR OF OPERATIONS** · **STATUS: PART-TIME** · **ABOUT THE COMPANY**: · Iron Peak Sports & ...

  • Tropical Smoothie Cafe

    Team Member

    2 weeks ago

    Tropical Smoothie Cafe Brandon, United States

    Eat Better Feel Better · We are looking for passionate people, who can deliver remarkable service. We know our employees are the most important ingredient in Tropical Smoothie Caf's success. That's why we recruit the best and provide training, support and recognition. We apprecia ...

  • Bright Ice

    Team Member at Ice Cream and Coffee Shop

    2 weeks ago

    Bright Ice Tampa, United States

    Bright Ice is hiring for our team at our shop in downtown Tampa · At Bright Ice we're searching for team members who have excellent customer service skills, and who will greet all of our customers with a smile. You'll become knowledgeable about how we make our flavors (and try th ...

  • The Sports Facilities Companies

    Food & Beverage Team Member - Iron Peak Sports &

    1 week ago

    The Sports Facilities Companies Hillsborough, United States

    **FOOD & BEVERAGE TEAM MEMBER - Iron Peak Sports & Events** · **Sports Facilities Management, LLC** · - LOCATION: Hillsborough, NJ_ · **DEPARTMENT: FOOD & BEVERAGE** · **REPORTS TO: FOOD & BEVERAGE MANAGER** · **STATUS: PART-TIME** · **ABOUT THE COMPANY**: · Iron Peak Sports & Ev ...

  • Josue Rivera - State Farm Agent

    Receptionist - State Farm Agent Team Member

    4 days ago

    Josue Rivera - State Farm Agent Tampa, United States

    **ROLE DESCRIPTION**: · As a Receptionist - State Farm Agent Team Member with Josue Rivera - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skill ...

  • Taco Bell

    Team Member

    2 weeks ago

    Taco Bell Tampa, United States

    Taco Bell Team Member Team Members at Taco Bell learn valuable new skills that can help them develop a career for their future. Team Members need to implement all the standard operational procedures of the company and make sure that every customer re Team Member, Food, Restaurant ...

  • Chick-fil-A

    Team Member

    2 weeks ago

    Chick-fil-A Tampa, United States

    Position Overview: · Hours: Full Time · Starting pay: $15-$16 hourly · We are seeking friendly, motivated, and customer-oriented individuals to join our team as Chick-fil-A team members. In this role, you will be responsible for providing exceptional customer service, preparing a ...

  • Firehouse Subs

    Team Member

    1 week ago

    Firehouse Subs Plant City, United States

    **REPORTS TO: General Manager/Shift Leader** · **Position Summary Statement**: The line positions are critical to the daily success of the restaurant. Part of our mission is to serve hearty and flavorful food, and it has to be done right The line is just that the front lines of o ...

  • Taco Bell

    Team Member

    3 weeks ago

    Taco Bell Tampa, United States

    Team Member : Food Champion · Tampa, FL · You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit pr ...

  • Chick-fil-A

    Team Member

    3 weeks ago

    Chick-fil-A Tampa, United States

    : · Team Member · Who We Are: · One of the fastest-growing quick-service restaurants in the country. · Industry leader in Customer Service & Hospitality. · Pioneer of In Mall Dining. · Inventor of the Original Chicken Sandwich. · Largest, Chicken Based Quick Service Restau ...

  • Taco Bell

    Team Member

    1 week ago

    Taco Bell Hillsborough, United States Full time

    Team MemberTaco Bell is looking for people who love serving customers, and want to be a part of a great restaurant company With us you can earn/save for those thing you want, build a great career, and provide fast, fun and friendly service to our customers. This is the perfect pl ...

  • Charley's Philly Steaks | Queen And Prince LLC

    Team Member

    3 days ago

    Charley's Philly Steaks | Queen And Prince LLC Clearwater, United States

    As a Team Member, your top priority is guest satisfaction · Whether you are the very first person our guests encounter, or produce the best loved bakery items that our guests come to enjoy, you will have the opportunity to deliver and create exceptional guest experiences. Your en ...

  • Yogurtology

    Team Member

    3 days ago

    Yogurtology Saint Petersburg, United States

    Yogurtology Premiyum Frozen Yogurt is NOW HIRING Join our team TODAY · Yogurtology was just named The Tampa Bay Times #1 Top Small Workplace for 2019 · We are currently looking for fun, reliable and self-motivated individuals to join our growing team. Whether you are looking for ...

  • Breeze Thru Markets LLC

    Team Member

    3 weeks ago

    Breeze Thru Markets LLC Hillsborough, United States

    Job Title: Convenience Store Team Member · Work Schedule: Part Time/Full Time · Reports To: Store Manager · About Breeze Thru · At Breeze Thru, our goal is to provide each customer who visits our convenience stores with top notch service in a friendly, clean, and safe environment ...