Entry Level Office Role - Boston, United States - Pembroke & Company, Inc.

Description

This is a hybrid position, based in Boston. Our operations department works from home on Fridays.


Summary:

The
Video & Data Analyst will be responsible for reviewing, monitoring, and analyzing transaction data, video feed, financial reports and social media reviews for numerous establishments


These may include:
restaurants, bars, hotels, convenience stores, trades, etc.


Responsibilities:

• Monitor, review and analyze video feed (CCTV) and pointof sales (POS) transaction data for discrepancies, internal theft, fraud, etc.
• Analyze business trends through video feed (CCTV) to determine ways the business can improve sales, customer counts, and customer experience.
• Monitor locations through video feed (CCTV) to determine if quality of standards is being adhered to.
• Monitor for social media reviews through numerous platforms for useful information tied to sales, brand reputation, and customer satisfaction.
• Assist with adhoc requests from clients.
• Conduct reports of findings with detailed information and still pictures.
• Meet daily, weekly and monthly goals while maintaining high quality standards.
• Additional tasks as required.

Qualifications:

• High School diploma or equivalent; a Bachelor's Degree is preferred.
• Prior experience in a professional work environment is preferred.
• Demonstrates discretion; understands the importance of sensitive and confidential material.
• Excellent verbal and written communication.

Benefits:

• Company matched 401k
• Medical insurance
• Paid time off
• Paid holidays
• Commuting reimbursement
• Work from home Fridays

About Pembroke & Co
:

• Pembroke & Co. has a culture built on the ethics and morals of the highest standard. We are selfstarters, resourceful innovators, and creative thinkers. We believe in transparency with our clients as well as with our team members. Open discussions where everyone's voice is heard are the key to our strong foundation._

Pay:
$19.23 per hour


Expected hours:
No more than 40 per week


Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (required)

Ability to Commute:

• Boston, MA required)

Ability to Relocate:

• Boston, MA 02116: Relocate before starting work (required)

Work Location:
Hybrid remote in Boston, MA 02116