- Maintain the billing process as a part of a team to maintain accurate and timely recognition of revenue.
- Be a versatile team player that can perform various tasks ranging from routine close procedures to complicated ad-hoc projects.
- Liaise with commercial product teams and FP&A to promote results-driven decision making.
- Create new customer accounts.
- Reconcile difficult customer accounts, while resolving any related customer concerns.
- Engage customers professionally via video or phone to resolve inquiries.
- Maintain and update Customer contact information, including electronic contact to ensure automation of correspondence .
- Support the Billing Manager with development and maintenance of KPIs.
- Analyze systems and data for areas of opportunities and make recommendations for improvements.
- Leverage excel for various reconciliations and analytics.
- Support billing reporting deliverables with accuracy and timeliness.
- Support various process and system data movements.
- Facilitate approvals and process credits where appropriate.
- Negotiate complex customer disputes to resolution and document root cause.
- Provide advanced subject matter expertise as it relates to billing matters.
- Be willing to work occasional overtime as needed to support PARs strategic initiatives.
- Experience in billing or a similar financial analyst role.
- Experience with billing software and enterprise resource planning (ERP) systems.
- Excellent analytical and problem-solving skills with a keen eye for detail.
- Proven ability to identify and resolve billing discrepancies.
- Excellent communication and interpersonal skills, both written and verbal.
- Ability to work independently and manage multiple tasks effectively.
- Solid proficiency in Microsoft Excel, pivot tables, V-lookups, intermediate mastery
- Ability to work with minimum supervision, prioritize tasks and manage simultaneous assignments under tight deadlines and in a fast-paced environment
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Senior Billing Analyst, Revenue Operations - Hartsville, United States - PAR Technology
3 weeks ago
Description
Position DescriptionPAR Technology has an exciting opportunity The Sr. Billing Analyst plays a crucial role in supporting intelligent, financially sound decision making for our Revenue-generating functions.
Reporting to the Manager, Billing, this person will have demonstrated strong accounting, analytical, project management skills, and the ability to think strategically.
This person will be a quick thinker and doer. This role is a pivotal role for PAR to help our business move forward in a big way. This person will support strategic projects of varying nature to enable revenue recognition efficiencies. This person must be an initiative-taker willing to do analytics themselves.Position Location
Remote
Pay Band
The hourly rate range for this position is $24.03 USD (US)- $26.44 commensurate with work location, experience, skills, certifications, education, and prior accomplishments.
What You will Do and Be Responsible For
