Occupancy Specialist - Jamaica Plain, United States - Pine Street Inn

Pine Street Inn

Verified Company

Jamaica Plain, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

SCHEDULE:
Monday to Friday 8:30 a.m. to 5:00p.m

LOCATION:82 Green Street Jamaica Plain
with frequent travel throughout Metro Boston Area

JOB DESCRIPTION:

SUMMARY OF THE POSITION:

The Occupancy Specialist is responsible for maintaining 97% occupancy rate for all housing in the Supported Housing Department.

The Occupancy Specialist works cooperatively with housing authorities, housing applicants and their advocates to fill units as quickly as possible while complying with HUD regulations and Fair Housing law.

The Occupancy Specialist is responsible for outreach and marketing of vacant units within Pine Street Inn programs, the community at large, and other referral sources.

The Occupancy Specialist conducts housing fairs, open houses and other promotional events when needed.

The person in this position will travel to sites throughout the Boston metro area to show units to prospective residents.

The Occupancy Specialist is also responsible for processing transactions within property management software and for assisting with general office support for the Supported Housing Department.

This position is not necessarily solely concerned with Mod Rehab and CoC units.

This Occupancy Specialist may also be required to take on responsibilities of other Occupancy Specialist or other Property Management Department staff as necessary.

REQUIREMENTS:

EDUCATION/TRAINING:

REQUIRED:

High School Diploma or equivalent
Valid Massachusetts driver's license in good standing
Personal vehicle OR eligibility to drive Pine Street Inn vehicle
Have or acquire within one year COS, CPO, or equivalent certification

PREFERRED:

Strong computer skills including familiarity with management information systems and/or database programs
Experience using property management software especially OneSite
Bilingual English/Spanish communication skills, both verbal and written

KNOWLEDGE/EXPERIENCE:

REQUIRED:

Minimum of one (1) year of property management experience OR
Minimum of two (2) years' experience as an advanced administrative professional

PREFERRED:

Two (2) years of property management experience on leasing team
Knowledge of the HUD Multi-Family Section 8 Occupancy Regulations
Experience working with people who are experiencing homeless, disabling conditions, substance use disorders
Knowledge of the Low Income Housing Tax Credit Program and the HOME Financing Program.

PHYSICAL ABILITIES/SKILLS:

REQUIRED:

Ability to climb up to many flights of stairs per day
Ability to travel up to 1 mile by foot or by personal mobility equipment in typical Boston weather
Ability to travel to multiple sites as necessary
Ability to lift 25 pounds
Ability to work at a computer for several hours per day
Ability to sit for long periods of time

TAL ABILITIES/SKILLS:

REQUIRED:

Patience to work with frustrated and confused applicants with grace and encouragement
Ability to perform multiple tasks and manage multiple projects at the same time
Strong prioritization and organization skills and ability to meet deadlines
Ability to work with frequent interruptions
Strong communication skills
Ability to work with a diverse applicant and staff population
Ability to enter and manage detailed records
Ability to handle sensitive personal information and agency information in a confidential manner

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

Leasing and Applicant Screening:

The Occupancy Specialist is responsible for administering the Pine Street Inn leasing and screening program in accordance with federal, state and local fair housing laws, and local and regional housing authority requirements includes:

Maintain waiting list for each designated property. Use all approved housing authority forms and correspondence. Maintain complete files of this documentation and submit periodically to housing authority or, as appropriate, to PSI Director of Property Management for all applicants, accepted or rejected
Screen applicants for income eligibility and background information to determine if they will meet the essential PSI and housing authority tenancy requirements
Order CORI and SORI reports
Schedule and conduct reference checks with references provided by applicant to determine applicant's suitability for potential residences
Show vacant units to applicants
Market vacant units enthusiastically while respecting the rights of applicants to make informed decisions about their housing options
Work with applicant's advocates as requested to prepare mitigating and appeal letters when applicants appeal adverse occupancy decisions by the housing authority

Occupancy:

The Occupancy Specialist is responsible for preparing all lease up documents which includes: Occupancy Agreement, Rules & Regulations, Security Deposit Receipt, Move In Inspection Report, Public Housing Authority (PHA) Request for Tenancy Approval, Housing Applica