Traffic Services Officer - Santa Monica, United States - City of Santa Monica, CA

Description

Salary : $59, $73,692.00 Annually

Location : City of Santa Monica, CA

Job Type: Full-Time Regular

Job Number:

Department: Police

Division: Special Operations

Opening Date: 05/13/2024

Closing Date: 5/30/2024 5:30 PM Pacific

Job Summary

Join our dynamic team as a Traffic Services Officer and play a vital role in ensuring the safety and smooth flow of traffic in our city. You'll be responsible for enforcing parking control laws and ordinances, issuing parking warnings and citations, and performing traffic control duties to maintain safe flow of traffic while enjoying competitive pay and benefits.

As a Traffic Services Officer, you'll have the opportunity to work both independently and collaboratively with law enforcement personnel to report illegal activities and provide assistance when needed. Whether you're patrolling the city on foot, bicycle, or in a three-wheeled vehicle, you'll be making a meaningful impact by enforcing parking regulations and addressing public inquiries with professionalism.

This role offers a dynamic work environment where no two days are the same. From directing vehicle and pedestrian traffic to responding to parking enforcement calls for service.

If you're someone who thrives in a fast-paced environment, enjoys engaging with the public, and is committed to upholding safety standards, we encourage you to apply and be part of the Santa Monica Police Department, Traffic Services' dedicated team.

Applications will be accepted by the Human Resources Department on-line on

Monday, May 13, Thursday, Ma 30, 2024.

Only the first 250 qualified applications received will be accepted for further consideration.

Patrols an assigned area to enforce parking control laws and ordinances, issues parking warnings and citations. Performs traffic control duties, including directing traffic, setting up safety barricades and ensuring safe traffic patterns. Assists law enforcement personnel by reporting illegal activities and provides assistance, as needed.

NOTE: The eligibility list established for this position will be used to fill permanent, full-time, benefitted and as-needed - non-benefitted positions for this classification.
Representative Duties

Directs vehicular and pedestrian traffic by providing manual direction and/or operating automated traffic control signals to restrict traffic flow at specified locations.

Patrols city on foot, bicycle or in a three-wheeled vehicle to enforce parking control ordinances and laws.

Issues parking warnings and citations; has cars towed and impounded, when needed; and performs required follow-up activities.

Receives parking enforcement related calls for service; reports problems and status; and requests information.

Appears and testifies in court and at depositions.

Provides information and assists the public with a variety of requests and inquiries. Assists in locating lost vehicles and individuals.

Reports hazardous, unsafe or irregular conditions, when necessary.

Applies boot device to vehicles with confirmed unpaid parking violations. Releases impounded vehicles, when appropriate.

Follows applicable safety rules and regulations.

Performs other related duties, as assigned.
Requirements

Knowledge, Abilities and Skills:

Knowledge of:
English grammar and composition.
Safe work practices.
Effective customer service techniques.

Ability to:
Learn applicable laws, regulations, codes, policies and procedures.
Write reports and maintain records.
Communicate effectively both orally and in writing.
Observe and report hazardous conditions.
Follow oral and written instructions.
Use police radio and portable radio transceivers.
Safely operate City vehicles.
Ride a bicycle.
Interpret and apply applicable provisions of the Santa Monica Municipal Code,
State laws and County regulations.
Maintain composure during stressful situations.
Work closely and coordinate with law enforcement personnel.
Learn and use law enforcement telecommunication databases and other applications in an appropriate manner.
Work independently.
Provide effective customer service.
Establish and maintain effective and cooperative working relationships with City employees and the public.

Skill in:
Reading, writing and communicating in English at an appropriate level.
Using a personal computer and applicable software applications.

Education, Training and Experience:

High school graduation or the equivalent. One year of recent, paid related work experience involving heavy public contact.

Licenses and Certificates:

Possession of a valid Class C driver license.
Supplemental Information

HOW TO APPLY: Applicants must file a clear, concise, completed on-line City application with the Human Resources Department by the filing deadline.

SELECTION PROCESS: An on-line City application and required supplemental questionnaire must be completed to be considered for this position. All applicants will be reviewed and only those candidates determined to be most qualified for the position on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Resumes, CVs and cover letters are not reviewed as part of the application screening process. Testing may consist of the following:

• Written Examination: 100%

(THE WRITTEN EXAM IS TENTATIVELY SCHEDULED FOR JULY 2, 2024)

• Performance Examination (Bicycle Obstacle Course): Pass/Fail

(THE PERFORMANCE EXAMINATION (BICYCLE OBSTABLE COURSE) IS TENTATIVELY SCHEDULED FOR JULY 16, 2024.)

Medical Examination: Prior to appointment, candidates must successfully complete a thorough examination, including a drug screen, to determine if they meet the City's medical standards.

BACKGROUND INVESTIGATIONS: Candidates who have successfully completed all prior phases of the selection process be subject to a thorough background investigation.

Diversity & Inclusion Statement

The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact.

The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us

REQUESTS FOR ACCOMMODATIONS: Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call Hearing Impaired Only).

Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination.

The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and Marine Park Childcare Center.

01

Do you possess a high school diploma or GED?

• Yes
• No

02

The Traffic Services Officer requires possession of a valid Class C driver license.Do you meet this requirement?

• Yes
• No

03

Please describe your recent, paid related work experience, if any, as a Traffic Services Officer. Please be specific regarding your responsibilities, the positions you have held performing these duties, and the length of time you held these positions. If you have no such experience, please indicate N/A.

04

Please describe your recent, paid work experience, if any enforcing rules, regulations and/or safety codes. If you have no such experience, please indicate N/A.

05

Please describe your recent, paid work experience involving heavy public contact. If you have no such experience, please indicate N/A.

06

IMPORTANT INFORMATION ABOUT THE POSITION (PLEASE READ).
The following are the working conditions under which a Traffic Services Officer may work:
a. Traffic Services Officers are assigned to work one of three shifts which begin as early as 6:00 AM and end as late as 4:30 AM, covering an approximate twenty-two (22) hour period. Occasionally shifts are changed to cover a twenty-four (24) hour period.
b. Traffic Services Officers will be required to work weekends.
c. Traffic Services Officers work on holidays, and are paid according to their Memorandum of Understanding.
d. Traffic Services Officers are often called upon to work overtime to complete a daily work priority or to provide coverage during personnel shortages.
e. Employment with the Police Department is subject to completion of a thorough background investigation. Papers will be given to successful candidates prior to assuming duties. The preliminary paperwork is submitted to the Background Investigator on or before the first day of work.
f. There is a twelve (12) month probationary period.
g. Work schedules of Traffic Services Officers may be changed due to seasonal needs of the City.
h. Traffic Services Officers may be required to work overtime for special events.
I have read the description provided above and understand that if I am selected for this position, these conditions will apply.
In addition, I certify that the above information will apply.
In addition, I certify that the above information I have provided is true and correct to the best of my knowledge.
(please initial)

Required Question