- Deliver superb customer service to clients and temporary associates
- Perform resume searches, refer to established candidate pool and other staffing/job board resources to fulfill client orders in a timely manner
- Recruit, conduct interviews and follow-up with candidates and temporary associates
- Successfully and strategically match employee skill sets to customers' hiring needs
- Assist in the development of business leads & retention of current clientele
- Act as a professional and reliable liaison between temporary associates and clients
- Maximize billable hours to increase market share and branch profits
- Perform a variety of administrative tasks that support the overall mission of quality performance.
- Conduct service calls to ensure quality customer service; conduct outside sales calls to obtain new business partnerships and customers
- Present customers with additional Surge Staffing products and services
- Implement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations, and public relations for assigned branch
- Nurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategies
- Recruit, train and retain temporary associates; coach and counsel temporary associates to ensure quality performance and job satisfaction
- Troubleshoot and resolve problems or complaints of temporary associates, as well as customers and other personnel
- High school diploma required.
- Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Internet
- Ability to travel to various locations and customer sites as needed, reliable transportation a must
- Ability to work effectively and efficiently independently as well as in a group setting
- Sales-minded, team-oriented, and exceptionally calm under pressure
- Health / Dental / Vision
- Weekly pay
- Discretionary quarterly bonuses
- 401k options
- Holiday pay
- Vacation pay
- Internal referral bonuses
- Gym membership
- The opportunity to help people find jobs
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Bilingual Entry Level Customer Service Specialist - Spartanburg, United States - Surge Staffing
Description
Surge Staffing is seeking Entry Level Customer Service Specialists with high energy, work ethic, good attitude, personality with a good phone voice. This is a permanent, full-time internal position with Surge Staffing. Considerations will be made immediately.
Entry Level Customer Service / Sales
Must be able to speak, write, & read Spanish and English.
Looking for a way to enter a positive office environment? Tired of working in retail/dining with no work/life balance?
Our Entry level Customer Service role is a great position to get your steps into a professional workspace With ample of opportunity to grow within, we will ensure that you will gain rewarding experience as part as the Surge Team
No experience necessary
PRIMARY FUNCTIONS & RESPONSIBILITIES:
IND1
Job Type: Full-time
