Teller (Full Time) - Ridgewood, United States - Popular Bank
Description
Date:
May 23, 2024- Location: Ridgewood, NY, US, Company: Popular- Workplace Type: On-site
Teller (Full Time):
At
Popular, we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands.
As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life.
Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; this is why we value their diverse skills, experiences and backgrounds.
Are you ready for a rewarding career?
Over 8,000 people in Puerto Rico, United States and Virgin Islands work at Popular.
Come and join our community
Seneca Ave NY:
The
Teller position is primarily responsible for the accurate processing of paying and receiving transactions while providing courteous, timely, and informative service to ensure that the customer feels completely satisfied.
In this position, you will:
Operations
- Effectively execute teller banking transactions in accordance with Popular's policies and procedures and in adherence to legal and regulatory requirements
- Process payment and receipt of transactions for all product types and services accurately, courteously, and in accordance with established policies and procedures
- Reference the client by name in all transactions to provide personalized service
- Maintain minimum amount of cash in teller's area and ensure cash is secured according to policies, security/safety measures
- Restock and balance assigned cash drawer, ATM(s), cash recycler(s), vault(s) as required
- Assist in the processing of night depository bags and currency, and ATM settlements as required
Sales
- Work with branch manager and supervisor to attain or exceed individual goals
- Confidently build effective, trustbased relationships with clients by listening and uncovering their needs to gain indepth knowledge of client's financial life priorities in order to deepen customer relationship and refer the products/services that are most appropriate for their situation
- Support marketing campaigns and product launches, modifying sales techniques and leveraging marketing tools and branch technology to achieve results
- Educate clients on selfservice capabilities and encourage use of digital service channels/banking options (e.g. smart ATM, online and mobile banking, online transfers, People Pay, Mobile Cash, Bill Pay, Digital Wallets, etc.)
Best in Class Customer Experience
- Promote environment of ongoing customer feedback and continuous improvement
- Effectively respond to customers requesting to update or close their accounts, determining reason for dissatisfaction, and offer possible alternatives; process account maintenances in a compliant manner
Risk Management
- Support the management of compliance functions including reconciliations, audits (internal/external), reporting, controls, records management, opening/closing procedures, ensuring all security procedures are strictly adhered
- Promote the branch's active involvement within the community and report all CRA related activities to supervisor
- Proactively identify fraudulent or forged documentation and/or activity and report such activity to the respective supervisors
- Maintain confidentiality of customer information and adhere to bank policies and procedures at all times
To be considered, you will need:
Minimum Required:
High School Diploma or equivalent along with anticipation of continuing education towards degree combined with six months cash handling and or retail sales experience
LI-Onsite
Salary Range Information:
Our base salary for this position located in New York City generally ranges between $20.00 and $22.50 hourly, depending on business need and on your qualifications and experience.
If you are a California resident, please click here to learn more about your privacy rights.
Popular is an Equal Opportunity Employer
Connect with us
LinkedIn |
Facebook |
Twitter |
Instagram |
Blog
Nearest Major Market:
Queens
Nearest Secondary Market:
New York City
Job Segment:
Complianc
More jobs from Popular Bank
-
Administrative Assistant
New York, United States - 3 weeks ago
-
Administrative Assistant
Miami Lakes, United States - 3 weeks ago
-
Private Banking Service Officer
Miami, United States - 3 weeks ago
-
Commercial Credit Officer
Miami Lakes, United States - 3 weeks ago
-
Part Time Bank Representative
Miami Lakes, United States - 3 weeks ago
-
Manager II
New York, United States - 3 weeks ago