- Provide and perform customer (operators and maintenance) trainings at Weber Inc.s facility or at the client site, including pre-training interviews, lesson planning, and material preparation.
- Act as a resource for questions regarding Weber Inc. equipment.
- Create, update, and maintain training documentation relating to the safe operation and maintenance of Weber Inc. equipment.
- Good background in the electrical and mechanical components of Weber Inc. equipment
- Advanced knowledge of the different product applications?
- Duties as assigned
- Electrical, pneumatical, and mechanical experience required.
- Mechanical aptitude needed.
- Must have the ability to respond and adjust to changing and new situations. Work well in high stress environments and maintain professionalism in dealing with customers and co-workers.
- Needs to be self-starter and can work in unsupervised settings.
- Must be able to understand complex relationships between different machine components.
- Ability to explain complex processes in a simplified manner.
- Excellent customer service and communication skills
- Ability to read and interpret documents such as safety rules, schematics, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively in front of groups of customers or associates of the organization.
- Ability to apply concepts such as fractions, percentages, ratios, proportions, geometry, and trigonometry to practical situations.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
- To perform this job successfully, an individual should be very proficient in Microsoft Office, Windows, as well as having working knowledge of database applications and contact management systems
- Associate degree or equivalent technical school diploma in electrical or technical engineering or similar discipline.
- Experience in customer training is a plus.
- Minimum of two years field service, maintenance, training, or similar experience.
- Experience in the food industry is a plus.
- Salesforce experience a plus.
- Spanish is a plus.
- Will consider an equivalent combination of education and experience.
- Current valid U.S. drivers license
- Valid U.S. passport or have the ability to obtain one
- Must have the ability to travel within North America and Germany
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Trainer - Electrical & Mechanical - Kansas City, United States - Weber Inc
Description
Job Title: Trainer (Electrical & Mechanical)
Department: Training Departing
Reports to: Training Manager
Supervisory Responsibilities: None
**No 3rd parties**
Position Summary:
The position is responsible for creating and providing outstanding formalized training programs and materials for Weber Inc. customers.
Duties and Responsibilities
Required Skills and Abilities
Education and Experience
Other Requirements
Position Type: Full Time
Classification: Exempt/Salary
Travel Requirements: North America, Europe, up to 70%
Behavior Standard
Maintain a positive work atmosphere by acting and communicating in a respectful manner to get along with customers, co-workers and management. Always strive to provide the Perfect Portion.
