- Are you energetic, enthusiastic with an engaging personality?
- Are you driven to deliver effective results while providing excellent customer service?
- Do you have extraordinary communication skills?
- Paid Training
- Medical, Dental, and Vision Insurance
- Paid Time Off
- Employee Discounts
- Full-time, non-seasonal
- Career Advancement
- Early access to earned wages via PayActiv
- Access up to 50% of earned wages (capped at $500 per pay period)
- Salary Range: Up to $18.00/hour - pay is determined by scope of responsibility within the role, your experience, location and other job related factors
- This is a remote position but you must live in the Kingston, New York area and willing to travel to the facility from time to time
- Must be fluent in Spanish and English
- Proficient in leveraging technology tools and platforms to perform troubleshooting tasks, demonstrating a strong aptitude for technical acumen.
- Answer incoming telephone calls provide call completion and/or alternate solutions for the caller
- Good knowledge of business English, spelling, and punctuation. Must be able to communicate clearly and effectively, both orally and in writing
- Must be able to maintain a high level of confidentiality in dealing with customer information
- Must be able to conduct data search efficiently and effectively while working within specific time constraints
- Deal with all customer calls, despite the degree of difficulty, in a courteous and business-like fashion
- Provide excellent quality customer service and do everything possible to resolve matter to caller satisfaction, within client guidelines
- Must be able to provide quality customer service and able to work with difficult or abusive customers, on occasion, while still maintaining a strict level of professionalism
- Ability to define problems collects data, establish facts, and draw valid conclusions in a fast-paced environment, based on limited information
- Ability to establish and maintain effective working relationships with supervising personnel and co-workers
- Ability to remain alert and ready to accept calls, even during periods of low call-volume
- Ability to project and convey a positive, concerned, and professional image to customers
- Adhere to Company attendance, punctuality, and meal and rest break requirements
- Adhere to work schedule and punctuality requirements must be able to maintain specific level of punctuality and be flexible to work at any time within center hours
- Maintain concentration and focus in order to meet performance goals
- React positively to an ongoing, changing environment and coping with high-stress and changing environment
- Demonstrate the ability to handle pressure when attempting to meet deadlines and performance goals for extended periods of time
- Maintain good working relationship with assigned supervisors and coworkers
- Work safely without presenting a threat to self or others
- Ability to maintain a well-organized work area
- Perform additional duties as required by management
- Must be 18 years of age or older
- High School Diploma or equivalent
- Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions
- Possess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone
- Superb attendance, so you can be there when our customers need us
-
GC Services Kingston, United StatesInte. Logix is seeking a Remote Customer Service Representative to join our organization. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal ca Customer Service, Customer Se ...
-
Intelogix Corporation Kingston, United StatesOverview: · InteLogix is seeking a Remote Customer Service Representative to join our organization. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate will have e ...
-
Customer Service Representative
1 week ago
GC Services Kingston, United StatesInte. Logix is seeking a Remote Customer Service Representative to join our organization. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal ca Customer Service, Customer Se ...
-
Human Resources Recruiter
1 week ago
Abilities First, Inc. Wappingers Falls, United StatesAbilities First, Inc., has been making a difference in the lives of people with developmental disabilities for almost sixty years. We offer a wide variety of services including school and preschool programs, day habilitation, residential habilitation, community habilitation, and ...
-
Full Time Human Resources Recruiter
1 week ago
ABILITIES FIRST, INC Wappingers Falls, United States Full time: · Abilities First, Inc., has been making a difference in the lives of people with developmental disabilities for almost sixty years. We offer a wide variety of services including school and preschool programs, day habilitation, residential habilitation, community habilitation, ...
-
Star Group LP Hopewell Junction, United States**Work in a Hybrid Role, 3 days a week in office 2 days a week from home**: · - We have immediate openings for Customer Service Representatives**, **to support our customer base working in this hybrid role. · **If you enjoy talking to people and helping them, want to grow your ca ...
-
Fastening System Specialist
1 week ago
Howmet Corporation Kingston, United StatesResponsibilities · Howmet Fastening Systems (HFS) is looking for a System Specialist to provide technical support to HFS clients including demonstration and installation of tooling, technical and troubleshooting support and specialized training of operators and maintenance employ ...
-
Fastening System Specialist
1 day ago
Howmet Corporation Kingston, United StatesResponsibilities · Howmet Fastening Systems (HFS) is looking for a System Specialist technical support to HFS clients including demonstration and installation of tooling, technical and troubleshooting support and specialized training of operators and maintenance employees in the ...
-
Customer Service Representative
2 weeks ago
Intelogix Corporation Kingston, United StatesOverview: · InteLogix is seeking a Remote Customer Service Representative to join our organization. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate will have e ...
-
Field Customer Service Engineer
1 week ago
bucksskillshub Kingston, United StatesThis job opportunity has been provided by · ** Field Customer Service Engineer - Critical IT / Telecoms Healthcare** · *Excellent opportunity for a candidate with IT / Telecoms expertise to join a business that has been at the forefront of communications since 1931 and pioneere ...
-
University of Rhode Island Kingston, United States Full timePosting Number SF01740 · Job Title Coordinator, Disability, Access, and Inclusion · Position Number 108231 · FTE 1.00 · FLSA Exempt · Position Type Professional Staff · Union PSA/NEA - Professional Staff Assoc · Pay Grade Level Grade Level: 11 · Pay Grade Range Salary Range: $60, ...
-
Psychiatric Mental Health Nurse Practitioner
1 week ago
Family Services Inc. Rhinebeck, NY, US, United StatesPosition: Seeking a Psychiatric Mental Health Nurse Practitioner/ Nurse Practitioner in Psychiatry (PMHNP/NPP) to join our Outpatient Behavioral Health Team in the Hudson Valley. · Reports To: Medical Director, Associate Medical Director · Status: Full-Time, Exempt, Permanent · S ...
-
Family Services Inc. Rhinebeck, NY, United StatesPosition: Seeking a Psychiatric Mental Health Nurse Practitioner/ Nurse Practitioner in Psychiatry (PMHNP/NPP) to join our Outpatient Behavioral Health Team in the Hudson Valley. · Reports To: Medical Director, Associate Medical Director · Status: Full-Time, Exempt, Permanent · S ...
-
Psychiatric Mental Health Nurse Practitioner
1 week ago
Family Services (MD) Rhinebeck, United StatesPosition: Seeking a Psychiatric Mental Health Nurse Practitioner/ Nurse Practitioner in Psychiatry (PMHNP/NPP) to join our Outpatient Behavioral Health Team in the Hudson Valley. · Reports To: Medical Director, Associate Medical Director · Status: Full-Time, Exempt, Permanent ...
-
Psychiatric Mental Health Nurse Practitioner
2 days ago
Family Services Rhinebeck, NY, United StatesPosition: Seeking a Psychiatric Mental Health Nurse Practitioner/ Nurse Practitioner in Psychiatry (PMHNP/NPP) to join our Outpatient Behavioral Health Team in the Hudson Valley. · Reports To: Medical Director, Associate Medical Director · Status: Full-Time, Exempt, Permanent · S ...
-
Family Services Inc. Rhinebeck, NY, United States Full timePosition: Seeking a Psychiatric Mental Health Nurse Practitioner/ Nurse Practitioner in Psychiatry (PMHNP/NPP) to join our Outpatient Behavioral Health Team in the Hudson Valley. · Reports To: Medical Director, Associate Medical Director · Status: Full-Time, Exempt, Permanent ...
-
Psychiatric Mental Health Nurse Practitioner
1 week ago
Family Services Inc. Rhinebeck, United StatesJob Description · Job DescriptionPosition: Seeking a Psychiatric Mental Health Nurse Practitioner/ Nurse Practitioner in Psychiatry (PMHNP/NPP) to join our Outpatient Behavioral Health Team in the Hudson Valley. · Reports To: Medical Director, Associate Medical Director · Status: ...
-
Director of Advancement
1 week ago
Wild Earth Wilderness School High Falls, United StatesFounded in 2004, Wild Earth leads programs for youth, adults, and families, serving more than 4,000 individuals in the Hudson Valley annually. Central to all of our programs is a unique organizational philosophy that prioritizes building connections and relationships in outdoor s ...
-
Sales Manager
1 week ago
M.A.C. Sales Company Woodstock, United States** Sales Manager - Woodstock, IL or Remote** · **Job Category****:** Sales **Requisition Number****:** SALES001088 Showing 1 location **Job Details** · **Description** · **Overview:** · The Sales Manager is responsible for driving the outbound sales team to advance our revenu ...
-
patient health advocate
1 week ago
Somatus Woodstock, NY , USA, United StatesOverview · More Lives, Better Lived · As the largest and leading value-based kidney care company, Somatus is empowering patients across the country living with chronic kidney disease to experience more days out of the hospital and healthier at home. · It takes a village of passio ...
Bilingual (English/Spanish) Customer Service Representative - Remote (Kingston, NY) - Intelogix Corporation
Description
Overview
InteLogix is seeking a Remote Customer Service Representative to join our organization. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate will have excellent communication skills, problem solving abilities and a customer-focused mindset.
Who we are:
At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and the commitment to excellence. Join us at InteLogix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us. Together, we can make a difference.
What's the Role About?
If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you
In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.
What's in it for YOU?
Responsibilities
Qualifications
What We Look for in a Candidate:
All job offers are contingent upon completion of drug screen and background check.
