- Greeting customers and directing them to available mechanics.
- Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
- Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
- Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
- Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
- Managing and overseeing the dealership's workflow and schedule.
- Calling customers to advise them about service changes or car pick-up times.
- Maintaining positive customer relationships to ensure repeat business.
- Ensuring all details on services rendered and costs are related to customers and processing their payments.
- Liaising with service technicians about parts ordering and ensuring parts are available when needed.
- Full-time employment
- Competitive wages
- Comprehensive benefits package
- Opportunity to grow with a rapidly expanding company
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Trek Bikes St Peters, United StatesA bit about us · Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encour ...
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Hawk Ford of St Charles St Charles, United StatesHawk Ford of Saint Charles is a dynamic and rapidly growing automotive group with multiple dealership locations across Illinois. As a trusted name in the industry, we are committed to excellence in every aspect of our operations, from sales and service to customer satisfaction an ...
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Hawk Ford of St Charles Saint Charles, United StatesJob Description · Job DescriptionHawk Ford of Saint Charles is a dynamic and rapidly growing automotive group with multiple dealership locations across Illinois. As a trusted name in the industry, we are committed to excellence in every aspect of our operations, from sales and se ...
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Craftsmen Industries St Charles, United StatesAbout Craftsmen Industries · Craftsmen Industries custom manufactures unique specialty trailers and vehicles and large format printed elements for experiential marketing and industrial solutions for brands across the industry spectrum including Boeing, PepsiCo, and Anheuser-Busch ...
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HW Kia of West County Ballwin, United StatesHW Kia is seeking a highly motivated Service Advisor to join our dynamic team in St. · Louis, Missouri. · At HW Kia, we are focused on a world-class experience for our guests as well as our employees. This is not a write it up and forget it type service drive. · Candidate must po ...
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indiGO Auto Group St. Louis, United StatesindiGO Auto Group is a globally recognized and award-winning company with an unparalleled dedication to outstanding customer care and operational excellence. indiGO Auto Group is an industry thought leader representing 27 timelessly modern franchised dealerships in eight US marke ...
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Service Advisor - St. Peters, United States - Complete Auto Body & Repair
Description
We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. The service advisor will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technicians to convey the customers' concerns with accurate repair descriptions.
To be a successful service advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry.
Service Advisor Responsibilities:
**What We Offer: **
