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    Transloading Customer Service Representative - Birmingham, United States - Road & Rail Services

    Road & Rail Services
    Road & Rail Services Birmingham, United States

    3 weeks ago

    Default job background
    Description

    Birmingham, AL, USA

    17.00

    Hourly

    Full Time

    *Health, Dental, 401k, Paid Weekly, Annual Bonus, Paid Vacation and Holidays.*

    **Road & Rail Services is holding Open Interviews: Date, Time, & Location details below:**

    **3717 41st Court North**

    **Birmingham, AL. 35217**

    **Wednesday 3/2 from 10am-1:30pm**

    **Transloading Customer Service Representative**

    **Starting pay: $17.00 per hour**

    **Shift: Day Shift**

    **Basic purpose of the position:**

    Perform the essential functions required to ensure compliance with the company and customers procedures. Provide to customers, relative to inventory, product specifics, billing and scheduling of inbound and outbound movements of product and to maintain confidentiality in all matters.

    **We Offer:**

    A Full Benefits package including Medical, Dental, 401K

    Paid Holidays and Vacations

    An annual Steel Toe Boot allowance

    All Personal Protective Equipment (PPE) provided

    Veteran Friendly

    A promote from within mentality

    Yearly safety bonuses

    and much more

    **Expectation:**

    We expect all associates to be committed to a high standard of safety. The associate must be in compliance with all safety rules/policies and prepared to report safety and potential safety violations to appropriate supervisory personnel. Individuals performing this function must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others. Job performance without equipment damage is essential to meeting our customers' safety, quality and production requirements.

    **Responsibilities:**

    Must respond promptly and help resolve customer concerns and complaints

    Perform inbound and outbound functions of truck/railcar traffic

    + Accurately weigh inbound/outbound trucks via truck scale

    + Monitor shipper inventories utilizing computer entries

    + Distribute documents/shipping papers as needed for transportation of railcars and trucks

    Complete required HAZMAT training within the first 90 days of hire, in accordance with 40 CFR d)(3), if applicable

    Complete annual HAZMAT training in accordance with 40 CFR d)(3), if applicable

    NOTE: nothing in this job description restricts management's rights right to assign or reassign duties and responsibilities to this job at any time.

    **Education Requirements:**

    High School education or GED equivalent

    **Experience Requirements:**

    Customer service experience

    Scale operations

    Computer experience

    **Skills, Licenses, Certification, and/or Special Training:**

    Meet and maintain all of the requirements contained in the Conditions of Employment policy

    **Physical, Mental & Sensory Requirements:**

    Ability to occasionally work in an outdoor environment, exposed to all weather elements, including extreme hot and cold temperatures, dust and noisy conditions

    Must be able to sit for extended periods of times

    Ability to stand for extended periods of time

    Ability to operate standard office equipment - computer, calculator, telephones, fax, 2-way radios

    Ability to occasionally lift/carry up to 25 lbs.

    Must be able to work independently

    Ability to simultaneously handle multiple tasks

    Must be able to properly wear all required Personal Protective Equipment

    **Company Overview:**

    Established in 1987, Road & Rail Services has grown and diversified to become a leading provider of rail-related services in North America. Our network of skilled associates provides plant and terminal operating expertise as well as field maintenance of rail assets for railroads, rail shippers, and owners of rail related equipment and facilities. Visit us online at for more information

    Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.

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