Training & Development Specialist - Baltimore, United States - Freedom Health Systems Inc
Description
ALTERNATIVE TITLE(S):n/a
COMPANY:
Enterprise Management Solutions, Inc.
DIVISION:
Human Resources & Administration
DEPARTMENT:
Human Resources
UNIT:
Training & Development
ACCOUNTABLE TO:
Chief Human Resources Officer (CHRO)
CLASSIFICATION:
W8BEN Independent Contractor. 40 hours per week. Exempt.
WORK SCHEDULE: 40 hours per week in virtual HR suite at 3310 Eastern Avenue, Baltimore, MD 21224 office from the hours of Monday to Friday from 8:00 AM EST to 5:00 PM EST
ANTICIPATED TRAVEL: 0% of the time.
SUMMARY OF POSITION RESPONSIBILITIES:
A Training & Development Specialist is responsible for designing, implementing, and evaluating training programs to enhance the skills, knowledge, and performance of employees within an organization.
After hiring, comes the task of training and development. This is vital to enhance employee skills and ensure they grow in their roles. Methods can vary, but workshops, online courses, and on-the-job training are common ways HR departments ensure career progression.The Training & Development Specialist plays a key role in fostering employee growth and development by designing, delivering, and assessing training programs and initiatives.
They collaborate with departmental managers and HR partners to identify training needs, develop curriculum, and facilitate learning opportunities that align with organizational goals and objectives.
The Training & Development Specialist also evaluates training effectiveness and continuously seeks opportunities for improvement to support employee performance and career advancement.
Training Needs Analysis:
- Collaborate with departmental managers and HR to conduct assessments and identify training needs based on organizational goals, job requirements, and employee skill gaps.
- Analyze performance data, employee feedback, and industry trends to determine training priorities and areas for improvement.
Training Program Design and Development:
- Design and develop training curriculum, materials, and resources tailored to meet identified learning objectives and address specific employee needs.
- Utilize a variety of instructional techniques and delivery methods, including classroom training, elearning, workshops, simulations, and onthejob training.
Training Delivery and Facilitation:
- Facilitate training sessions and workshops for employees at all levels, ensuring engaging and effective delivery of content.
Training Administration and Logistics:
- Coordinate training logistics, including scheduling sessions, booking venues, arranging equipment, and managing participant registrations.
- Maintain training records and documentation, tracking attendance, completion, and evaluation data for reporting and compliance purposes.
Evaluation and Continuous Improvement:
- Conduct posttraining evaluations to assess the effectiveness of training programs and gather feedback from participants.
- Analyze evaluation data to identify strengths, weaknesses, and areas for improvement, and make recommendations for program enhancements.
Learning Technology and Innovation:
- Stay informed about learning technologies and industry best practices to incorporate innovative approaches into training design and delivery.
- Explore opportunities for leveraging technology platforms, elearning modules, and virtual training solutions to enhance learning accessibility and flexibility.
Collaboration and Stakeholder Engagement:
- Build relationships with key stakeholders across the organization to promote a culture of learning and development and ensure alignment with business objectives.
SCHEDULED DUTIES AND RESPONSIBILITIES:
- For onboarding staff at the beginning of their work cycle:
- if employed / contracted by HolBrock Estates Supportive Housing Programs, Community Wellness Outpatient Mental Health Center, Community Wellness Psychiatric Rehabilitation Program, LightHouse Behavioral Health Center, Freedom Healthcare, grant access to ICANotes and model credentials after a position of similar scope
- For offboarding of staff at the end of their work cycle:
- deactivate access to ICANotes
- Attend to calls routed to you from the phone system within your scope or warm transfer to the appropriate party.
- Initiate resolutions to tickets routed to you from the intranet within 4 business hours.
- Serve as the life cycle liaison for all new hires as assigned by the talent acquisition specialist. All HR team members with the exception of the talent acquisition specialists may serve in the capacity of a life cycle liaison. The life cycle liaison is responsible for ensuring the assigned new hire completes orientation on time and ensures the new hire's HR record is compliant with the checklist standar
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