Shipping/receiving Coordinator - Austin, United States - White Lodging - JW Marriott Austin
Description
Summary:
The Shipping/Receiving Clerk assists in handling all incoming deliveries and filling hotel shipment requisitions. Ensures all packages are shipping and distributed to the appropriate party.
Responsibilities:
The Shipping/Receiving Clerk will provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations.
- Receive all incoming deliveries to hotel.
- Maintain accurate logs/records on all shipping and receiving transactions.
- Ship outgoing mail and packages through various carriers.
- Secure the receiving room and its contents to ensure safekeeping of same.
- Direct all deliveries not under jurisdiction of the receiving rooms to the appropriate areas.
- Deliver, pick up, and/or sort mail expeditiously.
- Record all packages and parcels received and shipped.
- Keep office clean and organized at all times.
- Attend work on time as scheduled and adhere to attendance policy.
- Ensure confidentiality and ensure security of guest and hotel information at all times.
COMPETENCIES
- Job Knowledge
- High quality of work
- Guest focus
- Customer service
- Reliability
- Motivations/initiative
- Organization skills
- Judgment/problem solving
- Cooperation/teamwork
SKILLS
- Must pass certification assessment.
- Ability to operate a computer, telephone, hand cart, pallet jack, flatbed, packing tape gun, and other materials and equipment necessary to complete job tasks.
- HS Diploma or GED required.
- 1 Year of work experienced preferred.
WORKING CONDITIONS
- Will be required to lift, carry, or otherwise move up to 100 lbs. regularly with assistance, including boxes and sacks.
- Follow proper moving and lifting procedures identified in departmental training and orientation.
- Regularly required to stand, walk, reach, use hand to feel or handle, stoop, kneel, crouch, climb, talk, and hear. Attached to job 95.
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