General Manager - Irving, United States - Cambridge Spa Group

Cambridge Spa Group Irving, United States

3 weeks ago

Description

Job Description

We know a team is only as strong as its leader, so we're looking for people who have what it takes to bring out the best in everyone A successful leader with Cambridge Spa Group will have positive energy and servant leadership mentality. The General Manager drives sales goals, builds teams, develops talent, motivates team, provides an amazing customer experience.

As a team, we're committed to delivering on the Massage Envy brand promise—we help you take care of you—every day to clients and employees alike. As the connector between Cambridge Spa Group team members and clients, you're the leader of the mission, bringing everyone together to work cohesively toward that goal

Benefits:

Competitive salary and monthly bonuses based on results you control
Medical, Dental, and Vision Insurance
Tiered Paid Time Off -up to 3 weeks per year*
Complimentary membership, services, and discounts
Employee Assistance Program
Formal and informal leadership training and development that will help you anywhere your career takes you
Opportunity to advance into local and national management and support positions
Fast growing company, National brand recognition

*Please inquire with hiring manager for additional details or questions

Daily work in this role includes:

Leading the way to an amazing experience for members and guests by managing the daily operations of the location, maintaining a clean, safe, therapeutic environment for everyone and guiding the sales and customer service team to positively resolve customer challenges.
Helping the location move more people forward in their wellness journeys by driving membership, promoting retail sales, partnering with the franchisee to set performance goals and working with the team to achieve them.
Building a high-achieving team by setting clear expectations, providing ongoing training and mentorship, and reviewing performance regularly to empower team members to improve and grow.
Running a tight ship where every operational detail is addressed, from managing inventory and deposits to ensuring compliance with all labor and employment laws applicable to location employees (including any local and state licensing laws for massage therapists and estheticians).
Creating a strong workplace culture where all employees feel valued, good work is recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.
Modelling the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy

Responsibilities:
Customer Service

Coach and train customer service mindset
Anticipate and mitigate customer service Issues
Handle escalated customer situations

Sales

Develop and foster a sales culture
Set goals and drive results
Motivate and inspire team
Identify and develop underperformers

People

Attract and retain talent
Support and develop team
Drive a culture of collaboration and continuous improvement

Business Analytics

Observe trends and diagnose areas for improvement
Understand correlation between metrics and actions
Effectively communicate action plans up and down stream

Administrative

Complete required tasks such as inventory and payroll accurately and on time
Manage employee schedules and time off requests
Ensure compliance with state, local and corporate regulations, and policies
Hire, onboard, train and terminate employees

Qualified candidates will possess the following:

Have a college degree (preferred).
Have previous management, marketing, and sales experience within a service or retail industry.
Demonstrated experience as a revenue generator - prior commissioned sales experience required.
Possess the ability to identify and solve problems, set goals and expectations, delegate responsibilities, and effectively interact with and lead staff.
Exhibit proficiency in establishing membership and retail sales goals and interpreting progress and trends through the use of sales, operational, and financial reports.
Effective interpersonal and communication skills (written and verbal).
Be aware of and comply with all labor and employment laws applicable to employees at the franchised location including local and state licensing laws and regulations related to general business operations and licensure of massage therapists and estheticians.

ROP: $45, $60,000.00 Annually DOE + Monthly Commission and Quarterly Bonus (Quarterly Bonus up to $15,000 Per Quarter)*

*Please inquire with hiring manager for questions or additional details

If you're ready to lead the charge to help people feel their best, we can't wait to meet you

We Believe Our Differences Make Us Better. We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition, we will provide reasonable accommodations for qualified individuals with disabilities.

COVID NOTE FOR JOB POST:

Cambridge Spa Group has made safety of employees and client's top priority in our clinics. We have adopted safety protocols based on CDC guidelines to be able to continue providing first class customer service to our members and guests while keeping our employees safe.

*ME SPE Franchising, LLC ("ME SPE") is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC ("MEF"), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

#zr

Company DescriptionFounded in 2017, Cambridge Spa Group ("CSG") is a private equity-backed, leading franchisee consolidator within the Massage Envy franchise system. Through aggressive expansion, CSG has locations in Texas, California, New Mexico, and Nevada with active plans for growth in additional states as well as within existing areas.

Company Description

Founded in 2017, Cambridge Spa Group ("CSG") is a private equity-backed, leading franchisee consolidator within the Massage Envy franchise system. Through aggressive expansion, CSG has locations in Texas, California, New Mexico, and Nevada with active plans for growth in additional states as well as within existing areas.

General Manager

6 days ago

Snappy Salads Irving, United States Full time

Restaurant General Manager is the leader of the restaurant. The head cheese (feta, goat or otherwise). Our GMs lead by example in all aspects of store management and create an environment where hospitality is the rule and not the exception. They know the business of our business, ...
General Manager

1 day ago

Compass Group USA Inc Irving, United States

Eurest · NOW HIRING - GENERAL MANAGER · (Corporate dining) · $80,000/yr · As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-presti ...
General Manager

1 day ago

Marriott International Irving, United States

Job Number · Job Category Property Leadership · Location Courtyard Dallas Las Colinas, 1151 West Walnut Hill Lane, Irving, Texas, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Management · JOB SUMMARY · * Bonus Eligible · Fu ...
General Manager

2 weeks ago

Wendy's Irving, United States

Why Wendy's · General Managers provide the vision and leadership to all Crew, Shift Supervisors and Restaurant Managers to ensure that each customer's expectations are exceeded every visit and that the restaurant achieves or exceeds its business objectives every shift, every day. ...
general manager

2 days ago

Compass Group Poland Sp. z o.o. Irving, United States

Eurest · NOW HIRING - GENERAL MANAGER · (Corporate dining) · $80,000/yr · As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-pr ...
General Manager

2 days ago

Omni Hotels Irving, United States

Overview: · Las Colinas Hotel · Omni Las Colinas Hotel, formerly Omni Mandalay Hotel at Las Colinas, invites guests to experience the completion of a $13-million-dollar renovation to common space amenities provides a fresh, elevated guest experience. Discover a luxurious new re ...
general manager

1 day ago

Compass Group Poland Sp. z o.o. Irving, United States

Eurest · NOW HIRING - GENERAL MANAGER · (Corporate dining) · $80,000/yr · As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prest ...
General Manager

16 hours ago

Community Choice Financial Family of Brands Irving, United States

Overview: · As a Bilingual General Manager ("GM"), you will lead the success of your store and team by setting the bar high for performance. You will coach, develop, and lead your team to reach Company objectives and metrics in a fast-paced, dynamic, and high-energy environment. ...
General Manager

2 weeks ago

Coury Hospitality Corporate Irving, United States

Job Description · Job DescriptionDescription:About Us · We are experts in lifestyle, boutique hotels and restaurants. We elevate our food and beverage to match the quality and sensorial experience of our hotels. We create memories, bring dreams to life, and deliver unmatched perf ...
General Manager

2 weeks ago

WHISKEY CAKE FORT WORTH, LLC Irving, United States

Job Description · Job DescriptionSalary Range Commensurate w/Experience: · $75k-$110k / year · (plus, monthly profit share) · An American tavern with modern takes on classic comfort food, innovative craft cocktails, and a killer spirits library. · Are you looking to relocate? We ...
General Manager

4 days ago

MEXICAN SUGAR UPTOWN, LLC Irving, United States

Job Description · Job DescriptionSalary Range Commensurate w/Experience: · $75k -$110k / year · (plus, monthly profit share) · Benefits: · • FLEXIBLE SCHEDULES · • UP TO 17 DAYS OF PTO · • 401K MATCH · • INSURANCE AFTER 60 DAYS · • FREE ACCESS TO MENTAL HEALTH SERVICES · Mexican ...
General Manager

18 hours ago

Exeter Finance Irving, United States

Rialto S Riverside · 585 S Riverside Ave, Rialto, CA 92376, United States of America · Pay : $ $23.50 · It's fun to work in a company where people truly BELIEVE in what they're doing · We're committed to bringing passion and customer focus to the business. · The Club Manager ...
HOA Onsite General Manager

4 weeks ago

Associa Irving, United States Full time

Job Description · Job Summary · An On-Site General Manager is responsible for supervising the administrative support staff of the Community Association assigned. The General Manager will oversee and support the various departments within the Community Association including Facil ...
Restaurant General Manager

2 weeks ago

Taco Bell Irving, United States

Restaurant General Manager · Irving, TX · " You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit ...
Restaurant General Manager

2 weeks ago

Taco Bell Irving, United States

Restaurant General Manager · Irving, TX · You and The Bell has a nice ring to it. · Taco Bell is growing We are looking for a dynamic leader who can develop a team of · existing team top performers. As the General Manager you lead the success of the · overall restaurant operation ...
Assistant General Manager

18 hours ago

Taco Bell Corp Irving, United States

Assistant General Manager · Irving, TX · You and The Bell has a nice ring to it. · Taco Bell is growing We are looking for a big leader who can build a team and develop an existing team of top performers by training and developing skills, providing clear consistent direction, and ...
Restaurant General Manager

1 day ago

Taco Bell Irving, United States

Restaurant General Manager · Irving, TX · You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit pr ...
Restaurant General Manager

2 days ago

Taco Bell Corp Irving, United States

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." ...
Assistant General Manager

18 hours ago

Wendy's Irving, United States

Why Wendy's · Restaurant Managers are an integral part of the restaurant leadership and management team. Restaurant Managers provide the direction, training and expertise required to ensure that the customer's expectations are exceeded and that each shift that they oversee achiev ...
System Support General Manager

1 week ago

FullSteam Irving, United States

Job Description · Job DescriptionAre you passionate about technology and looking for an exciting opportunity in the food distribution industry? We're currently seeking an experienced IT Manager to join our team at our Irving, TX distribution center. As the IT Manager, you will pl ...