Residential Monitor Veterans Program - Chicago, United States - A Safe Haven Foundation

Mark Lane

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Mark Lane

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Description

Residential Monitor Veterans Program

Address: 3857 W Polk, Chicago, IL 60624


Work Hours:
Sunday through Thursday

11:00pm - 7:30am


SUMMARY:

This position is responsible for providing general support to and oversight of clients; enforcing program procedures; ensuring living areas are maintained.


DUTIES AND RESPONSIBILITIES:


  • Monitors all assigned program clients and provide general support.
  • Alerts relevant Case Managers and Program Supervisors about clients who are struggling or in distress.
  • Responds to client personal and interpersonal issues in a professional manner uses approved deescalation techniques.
  • Assists new clients with movein and program onboarding.
  • Maintains log of residents' entry and exit from the facility.
  • Conducts floor walkthroughs at designated intervals.
  • Conducts room checks to monitor client wellbeing and ensure clients are following program protocols.
  • Distributes client medication; monitors client selfmedication; and maintains medication log.
  • Completes daily shift reports and other documentation, as required.
  • Monitors clients during mealtimes to ensure assigned dining schedules are observed.
  • Escorts clients throughout the facility, as required.
  • Administers scheduled and random drug screening, as required.
  • Maintains client confidentiality according to HIPAA and organization requirements.
  • Performs other related duties as assigned by management.

QUALIFICATIONS:


  • Associate's Degree (AA) or equivalent from a twoyear college or technical school, or six months to one year related experience and/or training, or equivalent combination of education and experience.
  • Computer skills required: Word Processing Software (Word); Electronic Mail Software (Outlook); Presentation software (PowerPoint); and Publisher software.
  • Other skills required:
  • One or more years of experience in social services, healthcare, security, or related field preferred.
  • Knowledge of general principles and approaches for providing services to clients experiencing housing insecurity, substance addiction, interpersonal trauma, and criminal justice involvement.
  • Maintain professional composure in emotional and complex situations.
  • Maintain organized workspace and documentation.
  • Communicate information and ideas in writing in a clear and concise manner.
  • Ability to perform work duties with limited supervision.

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