Health Support Technician - Lecanto, United States - The State of Florida

Mark Lane

Posted by:

Mark Lane

beBee recruiter


Description
Requisition No: 829236


Agency:
Department of Health


Working Title:

HEALTH SUPPORT TECHNICIAN

Pay Plan:
Career Service


Position Number:

Salary:
$32,760 to $33,280 annually

Posting Closing Date: 05/24/2024


Total Compensation Estimator Tool**
Career Service

External Advertisement
Thank you for your interest in career opportunities with the Florida Department of Health in Citrus County. If you are looking to establish a successful career in Public Health, you have come to the right place. Many of our innovative and successful health programs are recognized throughout Florida. We hope you decide to join our team Applicants will be contacted directly if selected for an interview.


Your Specific Responsibilities:

This position provides clinical and clerical services to clients under supervision. Incumbent may be assigned to any location and/or program within the Florida Department of Health Citrus.

Designated "Need to Know" position with access to the following:
Client files and immunization records. Has key access to medications, vaccines and medical supplies. Has access to Medical Records and may have access to Social Security numbers. Adheres to Citrus County Health Department Confidentiality, Security policies and procedures. Attends Annual Confidentiality and Security Trainings and updates. Enters time and EARs (employee activities) according to Florida Department of Health policy.

Duties include but are not limited to:

  • Work primarily in prenatal clinic, but may be assigned to other clinic settings to include but not limited to family planning, EPI, HIV, and Tb.
  • Specimen/lab collection, processing, and performing venipuncture for clients in all clinics, including STI/ HIV testing.
  • Completes electronic requisitions for laboratory tests as applicable.
  • Prepares specimens for transport to outside labs.
  • Conducts point of care testing including but not limited to pregnancy testing, Hgb, rapid HIV/syphilis and urine analysis.
  • Takes vital signs, weight, height, and interviews clients completes medical history and reason for visit, then routes clients to clinician in a timely and organized manner to maintain efficient clinic flow.
  • Reports any unusual symptoms observed in clients to clinician.
  • Performs data entry into automated systems (e.g. HMS, Rehost, FLShots, Florida Wise, EHD).
  • Assist with EPI/Tb investigations, DOT (Direct Observed Therapy) with Tb clients, either in clinic or at clients' home.
  • Utilizes and maintains equipment including but not limited to autoclave, colposcope, LEEP machine, fetal monitor, cryopen, digital scale and thermometer.
  • Assist Physician/APRN with procedures.
  • Documentation of all information, actions, and results, using proper templates, in Electronic Medical Record (HMS) and Florida Shots.
  • Assists with posting of laboratory results/information in client records.
  • Keeps current of any laboratory policy changes and discuss with supervisor for clarity as needed.
  • Follow up and case management of diagnostic studies.
  • Answer telephone and assist with messages, as needed.
  • Prepare reports and maintain inventory of supplies.
  • Monitors all clinic logs for compliance: Laboratory log, Quality Control, Pregnancy Tests, IPO, Hypertension, Diabetes, etc.
  • Cleans/sterilizes work area and equipment and replenishes stock, as needed.
  • Orders clinic and lab supplies, as needed.
  • Performs quality controls at the beginning of each day.
  • Performs daily maintenance of equipment.
  • Complies with biohazardous waste policy.
  • Schedules appointments.
  • Completes all required trainings within required time frames.
  • Participates in community events and speaks to public health programs and services.
  • Completes quarterly chart audits.

Required Knowledge, Skills, and Abilities:

Techniques for effectively dealing with people

Utilize problem-solving techniques

Principles and techniques of effective communication

Work independently

Problem solving techniques

Speak clearly and correctly and listen effectively

Office procedures and practices

Plan, organize and coordinate work assignments

Correct grammar usage

Make decisions in a timely manner

Basic arithmetic

Maintain confidentiality

Techniques for effective communication

Follow instructions

Establish and maintain effective working relationships***Deal with the public in a tactful and courteous manner


Qualifications:

Minimum - experience working in a medical office, taking patient vital signs, interacting with providers and clients. Valid Florida Driver's license is required.

Preferred - certification as a CNA, MA, or phlebotomist, more than one year experience in a medical office setting.


Florida Department of Health Mission, Vision, and Values:

Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.


Vision:
To be the _Healthiest _State in the Nation.


Values:

I nnov

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