- Supervise both direct and indirect employees in manufacturing and production to execute schedule attainment and meet business goals efficiently and safely, including support of staff.
- Ensure manufacturing practices are consistent with Dentsply Sirona policies and procedures as well as relevant FDA, ISO, EPA and OSHA guidelines and regulations. Ensures full compliance with regulatory, safety and Human Resources programs within manufacturing.
- Lead department accountability for attainment of Safety, Quality, Delivery, Inventory, Cost, People and Engagement goals and objectives.
- Execute the daily production schedule through the effective utilization of people, material, machines, and processes to meet customer requirements, schedule compliance, and cost objectives.
- Provide leadership and support to direct reports to discuss progress of work and ensures that standards for quality and quantity of work are met.
- Review, develop, implement and revise processes and procedures within the manufacturing areas assigned to ensure continuous improvement activities such as implementation of lean principles and management/implementation of Corrective Action/Preventive Action (CAPA).
- In conjunction with both the Quality and Regulatory Affairs Departments, drive quality investigations for consumer complaint issues, issue escalation, non-conformances, etc.
- Lead department training efforts both OJT (on the job) and through the LMS (Learning Management System).
- Manage ongoing training and development of subordinates including written performance appraisals, salary recommendations, rewards and recognition, coaching and counseling, development plans and disciplinary actions as needed.
- Management of temporary labor work force to include payroll, training, communication, performance management and issue resolution.
- In conjunction with the Human Resources Department, manage employee relations efforts on the floor including addressing and resolving employee concerns, issue investigation, etc.
- Collaborate with scheduling department on prioritization, capacity and labor plans.
- Responsible for timely and accurate management of all payroll activities as related to employees including management of paid time off to standards, bi-weekly payroll submission, etc.
- Engage Material Coordinator on raw material issues as needed.
- Active participation in the hiring process including but not limited to selection, interviewing and direct training of new employees. In conjunction with Human Resources and Operations, conduct periodic review as well as short and long-term staffing analysis.
- All other duties as assigned.
- High school diploma or GED required.
- Associate's or Bachelor's Degree in Business Management, Engineering or related field preferred.
- Professional certification in Six Sigma or Lean Manufacturing a plus but not required.
- First Aid / CPR experience a plus.
- 3-5 years supervisory experience in regulated manufacturing environment preferred.
- Experience in a regulated industry (FDA, ISO, medical device, etc.) helpful.
- Mechanical aptitude, machine shop experience or engineering background helpful.
- Experience with continuous improvement teams, lean manufacturing, etc. preferred.
- Strong computer skills with knowledge of Microsoft Office Suite (Word, Excel, Access and PowerPoint), e-mail and Internet.
- Excellent communication skills - written and verbal.
- Interpersonal skills to include customer-focused orientation with both internal and external customers.
- Strong decision-making skills, ability to work independently with minimal supervision.
- Comprehensive organization and analytical skills
- We approach customers as ONE company, and they are the core of everything we do.
- We create innovative solutions that customers love to use.
- We think and act with positive intent and the highest integrity.
- We operate sustainably in everything we do.
- We use our size and global breadth to our advantage.
- AGILE:
- We innovate
- We challenge ourselves constantly
- We act quickly
- ACCOUNTABLE:
- We hold ourselves and each other accountable.
- RESPECTFUL:
- We listen. We foster diversity and inclusion.
- We respect the communities in which we live and work.
- COLLABORATIVE:
- We are good partners.
- We learn from each other. We are one team. We have fun.
- TRUSTWORTHY:
- Our customers can rely on us.
- We can rely on each other. We empower our people.
-
customer service supervisor
2 weeks ago
Wolf Home Products York, United StatesYork, PAPosted 2 weeks agoJOB DETAILS · • Full-time · • Semi Custom Kitchen & Bath · • Competitive compensation · • Outstanding healthcare benefits, 401K with employer match, paid time off & paid holidaysJOB REQUIREMENTSDirect supervisory responsibility for the CSR semi-custom de ...
-
customer service supervisor
2 weeks ago
Wolf Home Products York, United StatesYork, PAPosted 3 weeks agoJOB DETAILS · • Full-time · • Semi Custom Kitchen & Bath · • Competitive compensation · • Outstanding healthcare benefits, 401K with employer match, paid time off & paid holidaysJOB REQUIREMENTSDirect supervisory responsibility for the CSR semi-custom de ...
-
customer service supervisor
2 weeks ago
Wolf Home Products York, United StatesYork, PAPosted 4 weeks agoJOB DETAILS · • Full-time · • Semi Custom Kitchen & Bath · • Competitive compensation · • Outstanding healthcare benefits, 401K with employer match, paid time off & paid holidaysJOB REQUIREMENTSDirect supervisory responsibility for the CSR semi-custom de ...
-
Service Supervisor
3 weeks ago
Love's Travel Stops York, United States**Req ID:** 439451 · **BASIC PURPOSE** : Supervises a crew of Technicians and Mechanics that maintain equipment at CNG stations by performing maintenance. Also troubleshoots issues and repairs equipment as needed by responding to service calls. · **MAJOR RESPONSIBILITIES:** · + P ...
-
customer service supervisor
1 week ago
Wolf Home Products York, United StatesYork, PA · Posted 2 weeks ago · JOB DETAILS · • Full-time · • Semi Custom Kitchen & Bath · • Competitive compensation · • Outstanding healthcare benefits, 401K with employer match, paid time off & paid holidays · JOB REQUIREMENTS · Direct supervisory responsibility for the CSR se ...
-
Permanency Services Supervisor
2 weeks ago
Diakon Lutheran Social Ministries York, United StatesDiakon Lutheran Social Ministries is one of the premier employers in Pennsylvania and Maryland. We are a non-profit organization which includes Diakon Senior Living Services and Diakon Child, Family, and Community Ministries. · General Responsibilities: · Responsible for superv ...
-
Service Supervisor
1 day ago
Love's Travel Stops & Country Stores Harrisburg, United StatesPerforms maintenance on hydraulic, mechanical, and electrical equipment installed at CNG stations. Has daily oversight of Technicians and Mechanics in their responsible area. Monitors times, and employee daily assignments to make sure repairs are com Supervisor, Mechanical, Techn ...
-
Fleet Service Supervisor
3 weeks ago
City of Lancaster Lancaster, United StatesThis position is responsible for the daily supervision of mechanics and laborers in the Bureau of Motor Vehicles. The supervisor is responsible for scheduling and monitoring the day-to-day work, including but not limited to daily assignments, routine Supervisor, Fleet, Service, M ...
-
Information Services Supervisor
3 weeks ago
Dauphin County Library System Harrisburg, United StatesJob Description · Job DescriptionThe Library is hiring a full-time Information Services Supervisor for the East Shore Area Library. · The Information Services Supervisor manages the daily work of this system wide support department by coordinating the Information Services staff's ...
-
Customer Service Supervisor
2 weeks ago
TransCore Harrisburg, United StatesTransCore (TRN), a subsidiary of ST Engineering, is a seeking full-time Customer Service Supervisor to join our team in Harrisburg, Pennsylvania. · Job Summary: This is an entry level supervisor position responsible for supervising Customer Service Center Representatives within t ...
-
Customer Service Supervisor
3 weeks ago
TransCore Harrisburg, United StatesTransCore (TRN), a subsidiary of ST Engineering, is a seeking full-time Customer Service Supervisor to join our team in Harrisburg, Pennsylvania. · Job Summary:This is an entry level supervisor position responsible for supervising Customer Service Center Representatives within th ...
-
Fleet Service Supervisor
3 weeks ago
City of Lancaster, PA Lancaster, United StatesThis position is responsible for the daily supervision of mechanics and laborers in the Bureau of Motor Vehicles. The supervisor is responsible for scheduling and monitoring the day-to-day work, including but not limited to daily assignments, routine preventive maintenance work, ...
-
Field Service Supervisor
1 week ago
Cleveland Brothers Equipment Company Harrisburg, United StatesJob Description · Job DescriptionCleveland Brothers, the largest Cat dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for a high energy Construction Equipment Field Service Supervisor. · DEFINITION: In accordance with management di ...
-
Supervisor Periop Technical Services
3 days ago
Penn State Health Hershey, United States FTSUMMARY OF POSITION · : Responsible to coordinate, schedule and provide day-to-day direction to the Anesthesia Technicians and Operating Room Aides and maintain patient flow, equipment and supplies through the operating room in the most efficient manner. · MINIMUM QUALIFICATION( ...
-
Supervisor Patient Service LGH
3 weeks ago
Lancaster General Lancaster, United States Full timeCompany · Varied shifts, EO weekend, EO holiday · Penn Medicine Home Health · Summary · POSITION SUMMARY: Supervises the assembly of patient trays, their distribution and collection, and their disassembly. Assures quality, sanitation and safety standards are maintained. Enfor ...
-
Supervisor Patient Service LGH
3 weeks ago
Lancaster General Health Lancaster, PA, United States Full timeCompany · Varied shifts, EO weekend, EO holiday · Penn Medicine Home Health · Summary · POSITION SUMMARY: Supervises the assembly of patient trays, their distribution and collection, and their disassembly. Assures quality, sanitation and safety standards are maintained. Enforces ...
-
Human Services Analyst Supervisor
3 hours ago
Commonwealth of Pennsylvania Harrisburg, United StatesReference #: THE POSITION Do you enjoy collaborating in a team environment? Are you an energetic and motivated person looking for a new challenge? If so, the Department of Human Services, Division of Third Party Liability wants you to join the management team in leading three uni ...
-
Supervisor Patient Service LGH
2 weeks ago
Lancaster General Lancaster, United States Full timeCompany · Varied shifts, EO weekend, EO holiday · Penn Medicine Home Health · Summary · POSITION SUMMARY: Supervises the assembly of patient trays, their distribution and collection, and their disassembly. Assures quality, sanitation and safety standards are maintained. Enforces ...
-
Service Supervisor
3 weeks ago
Loves Travel Stops & Country Store Lebanon, United StatesReq ID: 439448 · BASIC PURPOSE: Supervises a crew of Technicians and Mechanics that maintain equipment at CNG stations by performing maintenance. Also troubleshoots issues and repairs equipment as needed by responding to service calls. · MAJOR RESPONSIBILITIES: · Performs main ...
-
Service Supervisor
1 month ago
Love's Travel Stops Lebanon, United StatesReq ID: 439448 · BASIC PURPOSE: Supervises a crew of Technicians and Mechanics that maintain equipment at CNG stations by performing maintenance. Also troubleshoots issues and repairs equipment as needed by responding to service calls. · MAJOR RESPONSIBILITIES: · Performs mainte ...
Product Service Supervisor II - York, United States - Dentsply Sirona
Description
Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona's products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona's global headquarters is located in Charlotte, North Carolina, USA. The company's shares are listed in the United States on NASDAQ under the symbol XRAY.
Bringing out the best in people
As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we're looking for the best to join us.
Working at Dentsply Sirona you are able to:
Develop faster - with our commitment to the best professional development.
Perform better - as part of a high-performance, empowering culture.
Shape an industry - with a market leader that continues to drive innovation.
Make a difference -by helping improve oral health worldwide.
Scope
The Product Service Supervisor role works efficiently through best business strategies and lean concepts. This position is directly responsible for product service employees and ensuring that daily, weekly, monthly objectives, schedules, and performance levels are met, while continuously developing a team-oriented focus. The Product Service Supervisor ensures compliance with all Quality System and FDA / ISO regulations are met in accordance with all Company guidelines. Administers Company policies and procedures in a fair and consistent manner while emphasizing safety and good housekeeping.
Essential Functions
Education:
Here at Dentsply Sirona, our vision is to transform dentistry to improve oral health globally.
Every day, we empower millions of customers by proudly creating innovative solutions for healthy smiles.
Our Operating Principles guide our daily activities:
If you need assistance with completing the online application due to a disability, please send an accommodation request to Please be sure to include "Accommodation Request" in the subject.