Receptionist - State Farm Agent Team Member - Houston, United States - Les Mckinley - State Farm Agent
Description
ROLE DESCRIPTION:
RESPONSIBILITIES:
- Answer phone calls and direct customers and potential customers to our sales staff.
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service.
- Help with customer questions regarding billing and claims.
- Post on social media to keep our neighbors informed about State Farm and our products.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problemsolving
- Licensed for Property and Casualty insurance sales
- Licensed for Life and Health insurance sales
- Bilingual Spanish
BENEFITS:
- Hourly pay
- Potential for commission
- Steady hours
- Growth potential/Opportunity for advancement within my office
- Reimbursement for licensing
- Paid time off (vacation and personal/sick days)
- Valuable careerbuilding experience
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